Isaiah Marshall
Christie Downs,SA
Summary
Dynamic Assistant Manager at OTR Group with a proven track record in employee training and inventory management. Enhanced workflow efficiency through effective team collaboration and resource allocation. Recognized for exceptional customer service and problem-solving skills, consistently improving operational processes and staff performance. Committed to fostering a productive work environment.
Overview
7
7
years of professional experience
Work History
Assistant Manager
OTR Group
Christies Beach, South Australia
04.2022 - 06.2025
- Assisted in training new staff on company procedures and best practices.
- Managed inventory levels to ensure timely availability of product supplies.
- Collaborated with teams to improve workflow efficiency and process accuracy.
- Oversaw scheduling and allocation of resources for various operational tasks.
- Developed training materials to enhance employee understanding of processes.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
Fruit and veg/ services deli/ Grocery Team Member
Drakes Supermarkets
Woodcroft , South Australia
01.2018 - 06.2020
- Stocked shelves and maintained inventory levels throughout the store.
- Ensured cleanliness and organization of sales floor and storage areas.
- Handled product returns and exchanges according to store policies.
- Maintained cleanliness and organization of work areas to enhance productivity.
- Handled customer inquiries and provided timely assistance for satisfaction.
- Maintained a clean and organized work area throughout shift.
- Stocked shelves and managed inventory to support sales goals effectively.
Education
High School - High School
Kangaroo Island Community Education
Kingscote, SA11-2018
Skills
- Employee training
- Inventory management
- Process optimization
- Resource allocation
- Customer service
- Staff supervision
- Team management
- Workflow efficiency
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Training material development
- Performance evaluation
- Customer relations
- Coaching and mentoring
Affiliations
- exercising
- Being a dad
- family man
- social gamer
Languages
English
Professional
Timeline
Assistant Manager
OTR Group
04.2022 - 06.2025
Fruit and veg/ services deli/ Grocery Team Member
Drakes Supermarkets
01.2018 - 06.2020
High School - High School
Kangaroo Island Community Education
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