Isaiah Quirino

I worked as a Team Leader at Domino's Pizza - Molendinar, where I played a key role in driving shift performance, efficiency, and team accountability in a high-demand quick service environment. I monitored service times and workflow to ensure orders were prepared accurately and delivered promptly, particularly during peak trading periods. I supported recruitment and onboarding of new staff, provided hands-on coaching to improve productivity, and fostered a positive, results-focused team culture. I assisted with rostering, labour cost control, and inventory management to minimise waste and maintain profitability. Additionally, I upheld strict food safety standards, ensured compliance with company procedures, and contributed to achieving sales targets through upselling and strong customer engagement.

I worked as a Shift Runner at Gelatissimo in Surfers Paradise, where I supervised daily store operations in a fast-paced, high-volume tourist environment. I led and supported team members during shifts, delegated tasks effectively, and maintained high team morale to ensure smooth service. I delivered exceptional customer service, handled enquiries and resolved complaints professionally, and managed POS transactions and cash reconciliation. I was responsible for opening and closing procedures, maintaining food safety and hygiene standards, monitoring product quality and presentation, training new staff, and assisting with stock control and inventory management to uphold brand standards.

I worked as a Waiter at Fisherman's Wharf Tavern located at Marina Mirage, where I delivered high-quality table service in a fast-paced waterfront dining environment. My responsibilities included taking food and beverage orders, operating the POS system, serving meals and drinks efficiently, and ensuring guests received attentive and professional service throughout their visit. I maintained strong product knowledge to provide menu recommendations, handled customer enquiries and supported bar and kitchen staff to ensure smooth service flow, hygiene, and workplace health and safety standards.