Isha
Forde,ACT
Summary
Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.
Overview
1
1
year of professional experience
Work History
Restaurant Team Member
Bharat International
01.2023 - Current
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Cultivated warm relationships with regular customers.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Supported sales efforts by suggestively upselling food items and increasing check averages.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
Bachelor's of Nursing - Nursing
University of Canberra
Canberra, ACT06.2026
Skills
- Table Service
- Client Support
- Customer Engagement
- Taking Orders
- Guest Satisfaction
- Kitchen Station Cleanliness
- Sweeping and Mopping
- Menu Item Presentation
- Organizing Supplies
- Verbal and Written Communication
- Email and Phone Orders
- Customer Interaction
- Phone Inquiries
- Kitchen Support
Timeline
Restaurant Team Member
Bharat International
01.2023 - Current
Bachelor's of Nursing - Nursing
University of Canberra
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