Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isha Kumar

Brisbane,QLD

Summary

Ambitious, career- focused job seeker, with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Organized, proactive and punctual with team-oriented mentality. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald’s
Brisbane, QLD
03.2024 - Current
  • Worked front counter, taking orders for customers at the register
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Receptionist

Rose Beauty Hair Salon
Nakasi, Fiji
01.2023 - 09.2023
  • Booked appointments to allow sufficient time for requested services.
  • Managed the front desk area by ensuring that it was always neat and presentable.
  • Ensured all areas of the salon were clean and organized at all times.
  • Responsible for opening and closing the reception area each day according to set guidelines.
  • Conducted cash handling procedures such as accepting payment from clients.
  • Greeted customers, answered phone calls and responded to emails in a timely manner.
  • Provided information about services, products and prices to customers.
  • Maintained up-to-date records of customer visits and purchases.

Sales Assistant

Hair Dot Com
Suva, Fiji
02.2021 - 11.2022
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided assistance with product selection.
  • Answered incoming telephone calls to provide store, products and services information.
  • Contacted customers to provide information on new and exciting products and service offerings.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.

Education

High School Diploma -

Bhawani Dayal Arya College
12-2020

Skills

  • Appointment Scheduling
  • Customer Assistant
  • Reception Area Maintenance
  • Attention to Detail
  • Sales and Promotions
  • Team Building
  • Building Customer Loyalty
  • Time Management Abilities
  • Excellent Written and Verbal Communication
  • Professionalism
  • Reliability
  • Friendly and Helpful

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Crew Member

McDonald’s
03.2024 - Current

Receptionist

Rose Beauty Hair Salon
01.2023 - 09.2023

Sales Assistant

Hair Dot Com
02.2021 - 11.2022

High School Diploma -

Bhawani Dayal Arya College
Isha Kumar