Pooja Sodhi
Truganina,Victoria
Summary
Motivated Teacher's Assistant with deep passion for helping students excel by supporting teachers and enhancing classroom environments. Proficient in organizing supplies, cleaning rooms and planning fun activities. Good tutoring, recordkeeping and time management skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Teacher Aide
Doherty's Creek P9 College
Truganina , VITORIA
03.2024 - Current
- Provided individualized assistance to students with special needs in the classroom.
- Facilitated small group instruction and activities for students of varying abilities.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Supervised students during lunchtime, field trips, assemblies, and other activities.
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Provided additional support to students who needed extra help with assignments or projects.
- Monitored student progress and provided feedback to teachers on individual performance.
- Assisted teachers with classroom activities and lesson plans.
- Supported teachers in managing student behavior issues that arise during class time.
- Worked one-on-one with special needs students to help navigate through school challenges.
Customer Service Team Member
Woolworths Ltd
Sunshine Market Place, Victoria
01.2015 - Current
- At Woolworths my role includes helping customers find the foods they need, completing their purchases on a cash register, bagging their groceries and helping them load their grocery bags.
- Resolved customer complaints in a timely manner.
- General maintenance and stocking tasks.
- Demonstrating the highest levels of professionalism and ethical behavior in performing my task.
- Understanding the needs of customers from different ethnic, cultural and lifestyle backgrounds.
- Built relationships with customers to increase likelihood of repeat business.
- Engaged with customers in a sincere and friendly manner
- Complete all cleaning, stocking and organizing tasks in assigned sales area.
- Prioritize helping customers over completing shopping in a timely and efficient manner in store.
Education
Certificate IV - School Based Education Support
Skilled Up Institute
Melbourne, VIC11.2023
Bachelor's degree in Information technology -
PCTE College
Punjab,IndiaSkills
- Cash Handling
- Direct Sales
- Order Processing
- Verbal and Written Communication
- Cultural Awareness and Sensitivity
- MS Office
- Relationship Building
- Complex Product Knowledge
- Policies and Procedures Adherence
- Administrative and Office Support
- Stocking and Replenishing
- Customer Relations
- Multitasking and Prioritization
- Professional Telephone Demeanor
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Certification
Current Working with Children Check
Current HLTAID012 Provide First Aid in an Education and Care Setting (includes CPR)
References
References available upon request.
Timeline
Teacher Aide
Doherty's Creek P9 College
03.2024 - Current
Customer Service Team Member
Woolworths Ltd
01.2015 - Current
Certificate IV - School Based Education Support
Skilled Up Institute
Bachelor's degree in Information technology -
PCTE College
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