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Sandwich Artist
SUBWAY®Restaurants
Melbourne, Victoria
- Worked flexible hours across night, weekend and holiday shifts.
- Paid attention to detail while completing assignments.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Developed and managed relationships with customers to increase customer loyalty.
- Prepared and presented food in compliance with health and safety guidelines.
- Kept workplace clean and organized in line with restaurant policies.
- Executed sandwich artistry duties with very low occurrence of errors.
- Operated manual and electric appliances to peel, slice, and trim food.
- Monitored inventory and requisitioned low-stock items.
- Accurately operated cash register to process customer payments.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Documented customer orders and conveyed special requests to kitchen staff.
- Observed customer purchases in line and differentiated between standard portions.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Backed up servers by setting up trays and completing some food deliveries.
Customer Service Representative
The Cheesecake Shop
07.2022 - 11.2022
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
- Promptly responded to inquiries and requests from prospective customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Provided information regarding charge accounts and loyalty programs.
- Delivered prompt service to prioritize customer needs.
Picker Packer
Fine Food Holding
10.2022 - 01.2023
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
Customer Service Representative and baker
Rowvile bakery
Melbourne, Victoria
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
Cashier
Hungry Jack's
08.2022 - 10.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Completed inventory counts and ordered merchandise.
- Reviewed weekly sales ads and monitored price changes.
English Language course - undefined
- SKILLS & ABILITIES
- Consistently maintain a positive attitude and enjoy helping people
- Cooperatively work with others to produce and deliver required work
- Self motivated and ability to use theoretical and practical knowledge and skills to achieve outstanding results
- Experienced in working both in individual as well as in a team
- Good communication skills
- Listening
- Multi-tasking
- Produce a quality work even when under extreme time pressure and deadlines
- CO – CURRICULAR ACTIVITIES & HOBBIES
- Cooking
- Photography
- Surfing internet
- Dancing and listening to music
- Customer Order Fulfillment
- Safety Violations
- Occupational Health and Safety
- Food Storage
Picker Packer
Fine Food Holding
10.2022 - 01.2023
Cashier
Hungry Jack's
08.2022 - 10.2022
Customer Service Representative
The Cheesecake Shop
07.2022 - 11.2022
English Language course - undefined
Sandwich Artist
SUBWAY®Restaurants
Customer Service Representative and baker
Rowvile bakery
