Ishita Juneja
Ashmore,QLD
Summary
Motivated and reliable student at Griffith University, Gold Coast, seeking to apply academic knowledge in a practical, professional setting. Adept at working both independently and as part of a team, with a strong track record of meeting deadlines and producing high-quality work. Eager to contribute meaningfully to your organisation while further developing skills and gaining valuable real-world experience.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Caltex
03.2023 - Current
- Contributed to a strong customer retention rate by fostering positive relationships through friendly conversation and attentive service.
- Maintained a clean and organized station by conducting regular inspections and addressing spills or debris promptly.
- Prevented theft or fraud incidents through vigilance in monitoring customer activity around the premises.
- Streamlined payment processes through the use of cash registers, card readers, and mobile payment systems for fast transactions.
Retail Assistant
Myers
10.2023 - 01.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Retail Sales Associate
H&M
07.2022 - 10.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Sales Representative
Kusum Boutique
07.2021 - 03.2022
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
- Worked effectively in fast-paced environments.
- Strong fashion sense and understanding of current trends
Education
Bachelor's of Business in Accounting And Taxation
Griffith University
Gold Coast, QLDSkills
- Attention to detail
- Time management
- Problem-solving
- Multitasking
- Excellent communication
- Active listening
- Decision-making
Timeline
Retail Assistant
Myers
10.2023 - 01.2024
Customer Service Representative
Caltex
03.2023 - Current
Retail Sales Associate
H&M
07.2022 - 10.2022
Retail Sales Representative
Kusum Boutique
07.2021 - 03.2022
Bachelor's of Business in Accounting And Taxation
Griffith University
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