Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ishita Wadhwa

Sydney,NSW

Summary

Dynamic and reliable professional with experience at Fortis Hospital and a strong background in customer service and animal care. Proven ability to enhance customer satisfaction through excellent communication and teamwork. Skilled in pet sitting and dog handling, demonstrating a commitment to safety and cleanliness while fostering positive relationships with clients and colleagues.

Overview

2024
2024
years of professional experience

Work History

Dog Walker

  • Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
  • Provided dogs with exercise and fresh air to promote dog health.
  • Led dogs away from hazards, obstacles, and other animals to protect safety.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.

Restaurant Team Member

Company, Branches: OMO and Espressos Anyday
2025 - 2025

Worked in Guest Relations and had constant communication with customers, worked as a hostess, and offered a lending hand with waitressing. Assisted at the cash register and also worked in social media marketing and enhanced posts through my contributions on platforms like Instagram. Bringing forth a holistic experience in communications and management.

  • Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
  • Served food and beverages promptly with focused attention to customer needs.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Adjusted food preparation methods in accordance with customer requests.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Cultivated warm relationships with regular customers.
  • Operated register to process payments and collect cash payments for order totals.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.

Intern

Fortis Hospital
06.2023 - 07.2023
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Contributed to a positive work environment by actively participating in team-building activities.

Volunteer

Be Sharp Organization
10.2022 - 12.2022
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.

Education

Bachelor of Science - Psychology

University of Sydney
Sydney, NSW
05.2027

High School Diploma -

Lancers International School
Gurgaon, India
05.2024

Skills

  • Honest and Trustworthy
  • Reliability and punctuality
  • Punctual and Reliable
  • Excellent Communication
  • Pet Sitting
  • Cleanliness and hygiene
  • Patience and Calmness
  • Basic Animal Care
  • Safety awareness
  • Customer Service
  • Basic Dog Training
  • Dog Handling
  • Physical Fitness
  • Stamina
  • Animal Empathy
  • Coordination
  • Excellent communication
  • Honest and trustworthy
  • Customer interaction
  • Taking orders
  • Cash handling expertise
  • Verbal and written communication
  • Guest experiences
  • Table setting
  • Menu memorization

Languages

Hindi
Native or Bilingual
English
Native or Bilingual

Timeline

Intern

Fortis Hospital
06.2023 - 07.2023

Volunteer

Be Sharp Organization
10.2022 - 12.2022

Dog Walker

Restaurant Team Member

Company, Branches: OMO and Espressos Anyday
2025 - 2025

Bachelor of Science - Psychology

University of Sydney

High School Diploma -

Lancers International School
Ishita Wadhwa