Dynamic and reliable professional with experience at Fortis Hospital and a strong background in customer service and animal care. Proven ability to enhance customer satisfaction through excellent communication and teamwork. Skilled in pet sitting and dog handling, demonstrating a commitment to safety and cleanliness while fostering positive relationships with clients and colleagues.
Overview
2024
2024
years of professional experience
Work History
Dog Walker
Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
Provided dogs with exercise and fresh air to promote dog health.
Led dogs away from hazards, obstacles, and other animals to protect safety.
Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
Restaurant Team Member
Company, Branches: OMO and Espressos Anyday
2025 - 2025
Worked in Guest Relations and had constant communication with customers, worked as a hostess, and offered a lending hand with waitressing. Assisted at the cash register and also worked in social media marketing and enhanced posts through my contributions on platforms like Instagram. Bringing forth a holistic experience in communications and management.
Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
Served food and beverages promptly with focused attention to customer needs.
Explained menu items and suggested appropriate options for food allergy concerns.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Bussed and reset tables to keep dining room and work areas clean.
Greeted customers and answered inquiries regarding menu items and specials.
Kept register accurate through correct billing, payment processing, and cash management practices.
Adjusted food preparation methods in accordance with customer requests.
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Greeted guests pleasantly and answered menu questions.
Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Cultivated warm relationships with regular customers.
Operated register to process payments and collect cash payments for order totals.
Used cash registers and calculators to prepare bills, accept payments and make change.
Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
Intern
Fortis Hospital
06.2023 - 07.2023
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Contributed to a positive work environment by actively participating in team-building activities.
Volunteer
Be Sharp Organization
10.2022 - 12.2022
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Represented organization positively and professionally while providing community with much-needed services.
Boosted fundraising efforts, securing valuable donations through targeted campaigns.