Ishneet Kaur Bal
Greenbank,QLD
Summary
Hardworking and passionate individual pursing bachelors of Pharmacy with strong organizational skills eager to secure entry-level that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Real Spice Pvt Ltd
07.2023 - 01.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Processed customer service orders promptly to increase customer satisfaction.
- Responded to customer requests for products, services, and company information.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Education
Bachelors of Pharmacy -
Griffith University
Southport, Queensland04.2027
High School Diploma -
All Saints College
Nanital, India04.2023
Skills
- Computer Skills
- Customer Assistance
- Problem-Solving
- Customer Service
- Time Management
- Strong Communication and Interpersonal Skills
Timeline
Customer Service Representative
Real Spice Pvt Ltd
07.2023 - 01.2024
Bachelors of Pharmacy -
Griffith University
High School Diploma -
All Saints College
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