Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isho Somo

Summary

Academic Excellence

  • Consistently achieved top grades in English,Maths,industrial tech,Food tech,Design and technology, earning recognition on the Honor Roll each semester.

Strength training

Committed to a consistent gym routine, progressively increasing strength and muscle mass, achieving

Overview

2
2
years of professional experience

Work History

Retail Worker

IGA
11.2022 - Current

Provided exceptional customer service by assisting customers with product inquiries, offering recommendations, and ensuring a positive shopping experience.

Managed inventory by regularly restocking shelves, conducting stock checks, and ensuring product availability to minimize out-of-stock issues.

Operated cash registers and handled customer transactions efficiently, maintaining accuracy and providing prompt service in a fast-paced environment.

Trained and mentored new staff, sharing best practices for customer service, product knowledge, and store operations.

Implemented store displays and promotional setups to increase product visibility and drive sales, resulting in improved customer engagement.

Maintained store cleanliness and organization, ensuring compliance with health and safety standards and contributing to a welcoming shopping atmosphere.

Collaborated with team members to meet daily operational goals and support store management in achieving performance targets.

Addressed customer concerns and resolved issues promptly, fostering a loyal customer base and positive store reputation.

Education

St Narsai Assyrian Christian College
Horsley Park, NSW

Skills

Attention to Detail

  • Ensure that the correct products are picked, packed, and shipped according to customer orders or store requirements, minimizing errors and improving order accuracy

2 Time Management

  • Efficiently manage time to meet order deadlines, especially in fast-paced environments, and maintain productivity without sacrificing quality

3 Organization Skills

  • Organize items in a way that ensures quick access and minimizes the time spent searching for products

4 Physical Stamina and Strength

  • Capable of standing for long periods, lifting and moving boxes or goods (sometimes heavy), and handling repetitive tasks with energy and endurance

5 Teamwork and Collaboration

  • Work effectively with other pick packers and warehouse staff to meet daily operational goals and targets

6 Basic Math Skills

  • Use basic math to count inventory, calculate quantities, and ensure accurate packing and shipping of orders

7 Product Knowledge

  • Familiarity with the products you're picking or packing, including size, weight, and fragility, to ensure proper handling and packaging

8 Technical Skills (for warehouse systems)

  • Experience with warehouse management software or handheld scanners to track inventory and complete tasks efficiently

9 Problem Solving

  • Ability to resolve issues that arise during the packing process, such as incorrect orders or damaged goods

10 Adaptability and Flexibility

  • Ability to adapt to changes in order volume, packaging requirements, and shifting schedules in a dynamic environment

11 Safety Awareness

  • Knowledge of and adherence to safety protocols when handling goods and operating equipment, such as forklifts or pallet jacks

12 Communication Skills

  • Clear communication with team members and supervisors to ensure smooth operation and address any issues or delays

Timeline

Retail Worker

IGA
11.2022 - Current

St Narsai Assyrian Christian College

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Isho Somo