Ishrak Ali
Ingleburn,NSW
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Uber Driver
uber
Sydney, NSW
02.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
Amazon Warehouse - Picking
Amazon
06.2020 - 08.2021
- Responsibilities were Using RF scanner Process high volume retail orders Maintain efficient work pace while staying organized Maintain quality control by checking the item before shipment Completing packaging in a timely manner and making sure the package is presentable for the customer.
Myer, Eastgardens - Sales representative
Myer
09.2015 - 03.2020
- Responsibilities were Cash handling and cashing up large amount of money at the end of the shift
- Help clients pick their desired products each day
- Promoting new products and services to clients
- Stock replenishment and regular maintenance of visual merchandising.
McDonalds Eastgardens - Crew Trainer
McDonalds
07.2014 - 07.2016
- Responsibilities were Stock replenishment of the freezer and maintenance of FIFO method for products
- Greetings customers and waiting tables
- Taking Orders, serving tables, working on POS register and providing impeccable service Maintaining tidiness of the dining area
- Responding to customer's queries and complaints via emails and phone.
Education
Certificate II: Security Operations -
Australian Academic Solutions
Certificate III: Commercial Cookery -
Victorian College of Vocational Excellence
Year's 11 -
Randwick Boys High School
Skills
- Expertise on workplace health and safety regulations
- Covid-19 conscious
- Team player and physically fit for any labour
- Computer skills MS Office, Excel and Outlook Anything relevant, hand held scanners for stock management
- Familiar with workplace health and safety regulations
- Ability to work Autonomously
Certification
- Security license, NSW, 2/2029
- Driver licence, NSW, 11/2026
- First Aid, 2/2027
Languages
English
Professional
Timeline
Uber Driver
uber
02.2021 - Current
Amazon Warehouse - Picking
Amazon
06.2020 - 08.2021
Myer, Eastgardens - Sales representative
Myer
09.2015 - 03.2020
McDonalds Eastgardens - Crew Trainer
McDonalds
07.2014 - 07.2016
Certificate II: Security Operations -
Australian Academic Solutions
Certificate III: Commercial Cookery -
Victorian College of Vocational Excellence
Year's 11 -
Randwick Boys High School
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