Ishu Saini
Moree,NSW
Summary
Willing to relocate within Moree, nsw immediately.
Dynamic and dedicated professional with extensive experience in customer service within the fast-paced environment of McDonald's Restaurant. Proven track record of enhancing guest satisfaction through effective communication and adept problem-solving skills while maintaining high standards of cleanliness and operational efficiency. Recognized for a strong commitment to teamwork and reliability, fostering a positive atmosphere that prioritizes exceptional service and customer loyalty. Energetic crew member skilled in food safety, inventory management, and proficient in operating kitchen equipment to ensure seamless food preparation and sales processes.
Overview
1
1
year of professional experience
Work History
Crew Member
MacDonald's Restaurant
01.2025 - 07.2025
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Housekeeping Room Attendant
FBM
11.2024 - 03.2025
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Customer Service Representative
MacDonald's Restaurant
02.2024 - 11.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Team Member
Woolworths Supermarket
06.2024 - 09.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Bachelor of Nursing - Nursing
Western Sydney University
04-2027
Skills
- Cooking
- Quality assurance
- Inventory restocking
- Attention to detail
- Verbal and written communication
- Teamwork and collaboration
- Sales expertise
- Safe food handling
- Point of sale operation
- Performance improvement
- Visual communication
- Customer service
Timeline
Crew Member
MacDonald's Restaurant
01.2025 - 07.2025
Housekeeping Room Attendant
FBM
11.2024 - 03.2025
Team Member
Woolworths Supermarket
06.2024 - 09.2024
Customer Service Representative
MacDonald's Restaurant
02.2024 - 11.2024
Bachelor of Nursing - Nursing
Western Sydney University
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