Ishwari Nair
Wheelers Hill,VIC
Summary
Dedicated to improving user experiences and productivity by keeping systems running smoothly and resolving issues quickly. Good communicator and multitasker with an organized approach and strong customer service skills. Seeking the right opportunity to further develop my professional skills, abilities, and experience.
Overview
4
4
years of professional experience
Work History
Retail / Cook / Customer Service
Kentucky Fried Chicken (KFC)
08.2021 - Current
- Successful completion of intensive industry training.
- Ability to train new members.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Care Assistant (Volunteer)
Ashwood Nursing Home
08.2022 - 11.2022
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
Basketball Coach
Waverley Wildcats Basketball Club
01.2020 - 08.2022
- Promoted sportsmanship, teamwork, and respect among players both on and off the court.
- Enhanced player skills through personalized coaching and feedback.
- Promoted good sportsmanship with competing teams on- and off-field.
- Created opportunities for players to develop leadership skills through team captain roles or mentoring younger teammates.
- Acted as positive role model for team participants and in community.
Education
Double Degree in Business & Marketing -
Monash University
Caulfield, VICYear 12 VCE -
Mount Waverley Secondary College
Mount Waverley, VIC2023
Skills
- Positive Customer Experience
- Service-focused mindset
- Problem-solving abilities
- Active Listening
- Microsoft Excel
- Complaint resolution
- Staff Training
- Building rapport
Trainingaccreditations
Duke of Edinburgh program
Hobbies and Interests
- Technology / Software
- Travel
- Basketball
Timeline
Care Assistant (Volunteer)
Ashwood Nursing Home
08.2022 - 11.2022
Retail / Cook / Customer Service
Kentucky Fried Chicken (KFC)
08.2021 - Current
Basketball Coach
Waverley Wildcats Basketball Club
01.2020 - 08.2022
Double Degree in Business & Marketing -
Monash University
Year 12 VCE -
Mount Waverley Secondary College
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