Summary
Overview
Work History
Education
Skills
Timeline
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Ishwarya Polisetti

Melbourne,VIC

Summary

A highly motivated recent graduate looking for employment in claim management to advance my career and challenge myself. My previous experience enables me to demonstrate a strong power of analytical reasoning and excel in effective and positive communication. Familiar with best practices to work well in a group and serving others, and highly consistent with carrying out any volume of work in a given timeframe.

Overview

5
5
years of professional experience

Work History

data analyst

Environmental warriors
12.2019 - 06.2020
  • Worked in a start-up for an energy consummation device, which required calling and reaching out to customers to set instalment dates
  • Developed active listening skills, rapport-building with customers, creative product knowledge, communicational skills and emotional intelligence.

UI/UX intern

Bond Technology
04.2018 - 06.2018
  • Worked as a part of a team consisting of 23 people to create an app that helped people compare cab prices by searching through the taxi databases of different cab services and finding a cab closest to them - Collaborated on the design of the user interface of an ios app (taxi lord) along with 7 other people - Developed IT technical skills such as programming and UI/UX designing and the ability to process and analyse statistics and data sheets in a short time frame.
  • Carried out day-day-day duties accurately and efficiently.

Front Team Member

Woolworths
05.2022 - 11.2022
  • Had to register sales on a cash register by scanning and bagging items, itemizing and totalling customers' purchases
  • Had to resolve any customer issues and answer questions
  • Ability to handle all customers courteously and efficiently
  • Identify customer needs and make appropriate recommendations
  • Developed skills to multitask and work in high-pressure environments
  • Languages: English (fluent), Telugu (fluent), Hindi (fluent), French (intermediate), Tamil (intermediate)
  • Certifications: Computer applications, theory

Crew Member

McDonald's
08.2017 - 06.2018
  • Worked in the front end greeting guests, taking orders and processing payments
  • Preparing food and drinks
  • Managing delivery and mobile orders
  • Assembling orders and packaging take-out and delivery
  • Attained:
  • Developed great customer service skills that refined problem-solving and patience
  • Ability to work as a team with adaptability, and respect, and demonstrate leadership skills
  • Capability to work in a fast-paced environment and pick up training quickly.

Education

Bachelor of Information Technology - Computer Science

Malla Reddy Institute Engineering And Technology
Hyderabad, India
03.2022

Skills

  • Customer service, teamwork and collaboration, problem-solving, attention to detail,
  • Time management, critical thinking, Microsoft Office, data entry, Excel Sheets, effective
  • Communication, active listening

Timeline

Front Team Member

Woolworths
05.2022 - 11.2022

data analyst

Environmental warriors
12.2019 - 06.2020

UI/UX intern

Bond Technology
04.2018 - 06.2018

Crew Member

McDonald's
08.2017 - 06.2018

Bachelor of Information Technology - Computer Science

Malla Reddy Institute Engineering And Technology

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Ishwarya Polisetti