Ishwon Shrestha
New Farm,QLD
Summary
Courteous Store Team Member delivers fast, friendly customer service to positively impact customer satisfaction, store profitability, and organization's mission. Executes multiple tasks with superior organizational skills and detail orientation. Available to work flexible schedules, nights, weekends and holidays based on business needs.
Overview
8
8
years of professional experience
1
1
Certification
3
3
Languages
Work History
Housekeeping Room Attendant
Global Hospitality Solution
12.2022 - 12.2023
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
Store Team Member
Bhatbhateni Supermarket
06.2016 - 06.2022
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
- Boosted sales with effective product recommendations based on customer needs and preferences.
- Strengthened team collaboration, participating in daily meetings to discuss goals and strategies for improvement.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
Education
Bachelor's of Information Management - Information Technology
Tribhuvan University
Nepal08.2021
Skills
Active Listening
Adaptability
Attention to detail
Customer Service
Critical Thinking
Conflict Management
Digital Literacy
Leadership
Certification
Responsible Service of Alcohol
Certificate II in Security Operations
Languages
Nepali
Native or Bilingual
Hindi
Full Professional
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteHybridImportant To Me
Work-life balanceCompany CultureCareer advancementPaid sick leaveHealthcare benefitsFlexible work hoursPersonal development programsTeam Building / Company RetreatsPaid time offTimeline
Housekeeping Room Attendant
Global Hospitality Solution
12.2022 - 12.2023
Store Team Member
Bhatbhateni Supermarket
06.2016 - 06.2022
Bachelor's of Information Management - Information Technology
Tribhuvan University
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