- Provide excellent customer service by assisting with gelato selections and offering a friendly, engaging experience.
- Maintain cleanliness and organization in the store while ensuring stock levels are adequate.
- Lead and motivate a team to achieve daily goals and maintain high standards of customer service.
- Managed food and drink orders, ensuring timely preparation and delivery.
- Oversaw POS operations, handled customer orders, and maintained an organized store environment.
- Worked across various roles, including the sandwich, smoothies, and kitchen sections.
- Assisted customers in the Apple Store by advising on the best device choices based on their needs.
- Provided detailed explanations of device features and benefits, helping customers make informed decisions.
- Lived with a host family in the United States, caring for children 45 hours per week.
- Assisted with daily routines, educational activities, and recreational outings for the children.
- Improved English language skills while immersing in American culture.
- Managed all aspects of retail sales, including product ordering, inventory tracking, and sales transactions.
- Inputted necessary information into the system, ensuring accuracy and up-to-date records.
A motivated and customer-focused individual with extensive experience in retail, leadership, and team collaboration Eager to leverage my skills in business operations, sales, and customer service to contribute to a dynamic team and deliver exceptional results
Languages
- Portuguese – Native
- English – 90%
- Spanish – 90%