Iskandar Mizan
No 372 Z Jalan Desa Ixora 2 Taman Desa Ixora 2,Negeri Sembilan
Summary
Driven and dependable, I leveraged problem-solving and customer service skills at J&T Express to enhance delivery efficiency and customer satisfaction. Adept in teamwork and using GPS technology, I consistently completed rush deliveries, improving on-time performance. My technical background further supports my ability to address complex issues, making me a versatile asset to any team.
Overview
8
8
years of professional experience
Work History
Delivery Driver
J&T Express
02.2021 - 12.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Technician
UACJ Cooper Tube
01.2017 - 12.2020
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Applied critical thinking and research to address complex issues.
- Maintained quality assurance and customer satisfaction objectives.
Technical Assistant
Proton Services
03.2016 - 12.2016
- Gathered, organized and distributed technical documentation.
- Prepared technical presentations and other materials for advisory meetings.
- Provided technical guidance and support to team members.
- Implemented corrective action procedures within prescribed guidelines for issues, escalating high priorities to other technical resources.
- Performed minor maintenance and repair on malfunctioning computer equipment.
Education
No Degree - Mechanics And Repairers
Institute Kemahiran Belia Negara Chembong
Chembong 10.2015
High School Diploma -
Sekolah Menengah Kebangsaan King George V
Seremban 12.2005
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Time Management
- Dependable and reliable
Timeline
Delivery Driver
J&T Express
02.2021 - 12.2023
Technician
UACJ Cooper Tube
01.2017 - 12.2020
Technical Assistant
Proton Services
03.2016 - 12.2016
No Degree - Mechanics And Repairers
Institute Kemahiran Belia Negara Chembong
High School Diploma -
Sekolah Menengah Kebangsaan King George V
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