ISLAM IBRAHIM

Registered Pharmacist
Priceline Pharmacy, Dapto — July 2024 – Present

• Dispense and check prescriptions accurately in line with PBS regulations and professional standards.
• Provide patient counselling on prescription and over-the-counter medicines to ensure safe and effective use.
• Deliver professional services including medication advice, dose administration aid (DAA) preparation, and health checks (e.g., blood pressure, blood glucose).
• Support vaccination services (if applicable: flu, COVID-19, etc.).
• Collaborate with GPs and other healthcare providers to ensure continuity of patient care.
• Supervise pharmacy assistants and interns, fostering a safe and compliant work environment.
• Maintain stock management, ordering, and compliance with Schedule 8 (S8) and Schedule 4 (S4) requirements.
• Ensure excellent customer service while promoting health awareness and medication adherence.

Priceline Pharmacy, Dapto — Jan 2023 – June 2024

• Completed supervised internship program in preparation for registration as a pharmacist.
• Supported pharmacists in dispensing and checking prescriptions under supervision.
• Provided counselling to patients on common medications and minor ailments.
• Assisted in professional services including medication packing (DAAs), health checks, and vaccination support.
• Developed skills in PBS claims, stock management, and compliance with pharmacy regulations.
• Built strong communication and customer service skills through daily interaction with patients.

Owned and managed a busy community pharmacy, overseeing both clinical and business operations.

• Dispensed and supplied medicines while providing high-quality patient counselling and health advice.
• Led and supervised a multidisciplinary team, including pharmacists, technicians, and assistants.
• Managed business operations: budgeting, payroll, procurement, and stock control.
• Built strong community relationships and increased customer loyalty through excellent service.
• Ensured compliance with national pharmacy laws, regulations, and quality standards.
• Implemented professional services (e.g., blood pressure monitoring, diabetes advice, smoking cessation support).
• Mentored new graduates and interns in clinical and professional practice.