Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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ISMAEL MUNTALA GALLEGO

Brisbane,Australia

Summary

I am an energetic and ambitious individual with a proven ability to adapt quickly to new environments, collaborate effectively within teams, and solve problems efficiently. I consistently complete tasks on time, with great attention to detail, contributing to a well-organized and productive workplace. I am a quick learner, with a strong work ethic, and the ability to support your company’s goals.

I currently hold my learner’s permit (L plates) and am actively working toward obtaining my driver’s license, demonstrating my commitment to ongoing personal and professional development.

Additionally, I hold the following certifications and licenses:

  • Security License – Class 1 (QLD)
  • RSA Certificate (Responsible Service of Alcohol)
  • NDIS Worker Screening Card (Yellow Card)
  • Blue Card (Working with Children Check)

Overview

3
3
years of professional experience
1
1
Certification

Work History

Security Guard

Invictus Security
Richlands, QLD 4077, QLD
03.2025 - Current

Ensured safety and security of patrons, staff, and property during events and daily operations.

Conducted ID checks and monitored entry points to manage crowd control in high-traffic areas.

  • Responded swiftly to incidents, de-escalating conflicts and coordinating with emergency services.
  • Maintained professional demeanor to foster a safe and welcoming environment.
  • Communicated effectively with customers, assisting with inquiries and resolving concerns respectfully.
  • Executed regular patrols to enforce venue policies in accordance with RSA and local regulations.

Store Helper

Dia Supermarket
Leon
05.2023 - 05.2024
  • Assisted in merchandising activities such as setting up displays, organizing floor layouts and ensured shelves and aisles were cleaned
  • Provided an exceptional level of customer service by greeting each customer warmly and responding to inquiries quickly
  • Organized and restocked shelves efficiently according to company standards

Hairdressing Assistant

Cifp Ciudad De León
Leon
01.2023 - 01.2024
  • Greeted clients professionally upon arrival at the salon reception area ensuring all clients felt welcome and valued
  • Maintained the cleanliness of the salon by restocking supplies, sweeping floors and cleaning equipment
  • Contributed towards successful teamwork environments by supporting colleagues when needed
  • Demonstrated ability to work well in a fast-paced environment while maintaining quality standards

Education

High School Diploma -

Milpera State High School
Brisbane
06-2025

High School -

IES Pablo Diez
Spain
12.2022

Skills

  • Maintaining store appearance
  • Sales support
  • Friendly and helpful
  • Reliable and responsible
  • Teamwork and collaboration
  • Customer service
  • Conflict resolution
  • Verbal and written communication
  • Workplace safety
  • ID verification
  • Self-defense
  • Security operations
  • Emergency response

Certification

  • Security Licence – Class 1 (QLD)
  • RSA Certificate (Responsible Service of Alcohol)
  • NDIS Worker Screening Card (Yellow Card)
  • Blue Card (Working with Children Check)
  • Intensive English Course Certificate
  • Learner Driver Licence (L plates) – Currently working towards full driver’s licence

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Security Guard

Invictus Security
03.2025 - Current

Store Helper

Dia Supermarket
05.2023 - 05.2024

Hairdressing Assistant

Cifp Ciudad De León
01.2023 - 01.2024

High School Diploma -

Milpera State High School

High School -

IES Pablo Diez
ISMAEL MUNTALA GALLEGO