Ismam Sayer
Punchbowl,NSW
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
08.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Team Leader
Startech
01.2023 - 05.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Sales Assistant
Pizzu
08.2022 - 01.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Information Technology - Data Science
Macquarie University
08.2026
Skills
- Cash Handling
- Goal-Oriented
- Sales expertise
- Complex Problem-Solving
- Customer Needs Assessment
- Customer Service
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Customer Assistance
- Staff Support
- Sales and Promotions
- IELTS score 7
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Crew Member
McDonald's
08.2024 - Current
Team Leader
Startech
01.2023 - 05.2024
Sales Assistant
Pizzu
08.2022 - 01.2024
Bachelor of Information Technology - Data Science
Macquarie University
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