Ismari Van Der Westhuizen
Gladstone,QLD
Summary
Dynamic Sales Associate with a proven track record at Mystique Jewellers, enhancing customer satisfaction and loyalty through exceptional service and relationship-building. Skilled in merchandising and customer service, adept at problem-solving and multitasking in high-stress environments. Demonstrated ability to boost sales through outstanding teamwork and collaboration. My Family has a long history of working with Earth moving equipment, my Great grandfather built roads, my grandfather was a Forester and my Father has worked his whole life with Earth moving eequipment and is currently working at Komatsu, and this has lead to passion in myself and I would love an opportunity to build a career in this field.
Overview
3
3
years of professional experience
Work History
Sales Associate
Mystique Jewellers
11.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Gladstone State High School
Qld 11-2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Outgoing Personality
- Stocking and Receiving
- Upselling
- Merchandising understanding
Awards
2022
- highest marks in general music
- most outstanding contribution to the arts
- Santos GLNG most outstanding local solo performer (vocal)
- Gold academic achievement awards (maintained an A/B average across all subjects)
References
Janenne Suter- current manger
0411400018
Timeline
Sales Associate
Mystique Jewellers
11.2021 - Current
High School Diploma -
Gladstone State High School
Similar Profiles
Jeremiah McLaughlinJeremiah McLaughlin
Auto Detailer/Owener at Color Mystique Auto DetailingAuto Detailer/Owener at Color Mystique Auto Detailing
SWATI MALIKSWATI MALIK
Senior Manager at Mystique Athleisure Retail Private LimitedSenior Manager at Mystique Athleisure Retail Private Limited
Abhinav TyagiAbhinav Tyagi
Territory Sales Manager at Mystique Athleisure Retail Pvt. LtdTerritory Sales Manager at Mystique Athleisure Retail Pvt. Ltd