Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ismihana Arnaut

Leppington

Summary

Dynamic and customer-focused professional with a passion for luxury fashion and a proven track record of delivering exceptional service in retail environments. I am proficient at understanding and exceeding client expectations by providing personalised shopping experiences, building strong relationships, and maintaining a keen eye for detail in product presentation. I am highly knowledgeable about current fashion trends and luxury brands, with a commitment to upholding brand standards and delivering impeccable service. Seeking to bring my skills and passion for luxury retail to a dynamic team in the fashion industry, driving sales and elevating the customer experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Billini Shoes
10.2021 - Current
  • Used in-store system to locate inventory and place special orders for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Managed efficient cash register operations.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.

Retail Sales Associate

Nike
10.2023 - 01.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Managed efficient cash register operations.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.

Education

Bachelor of Social Science (Psychology) - Social Science, Psychology

Western Sydney University
Sydney, NSW

Skills

  • Excellent selling skills
  • Experience working with KPIs
  • Strong ability to build strong relationships with customers and my team
  • Reliability and punctuality
  • Flexible Schedule
  • Positive and professional
  • Friendly and Helpful
  • High attention to detail and takes pride in personal appearance

Certification

Cert 1 in Retail Services - 2017

  • Learned how to work safely and effectively in a service environment, undertake manual handling, use digital technology for simple workplace tasks.

Certificate 1 in Business Services - 2018

  • Learned how to use business equipment, apply basic communication skills, operate a personal computer, develop keyboard skills, and plan skills development.

Certificate 2 in Retail Services - 2018

  • Learned how to comply with WHS, hazard identification, identifying and reporting, the responsibility of all in the workplace, safety signs, symbols and barricades, customer service, working in the industry.

Languages

Bosnian
Full Professional
English
Native or Bilingual

Timeline

Retail Sales Associate

Nike
10.2023 - 01.2024

Retail Sales Associate

Billini Shoes
10.2021 - Current

Bachelor of Social Science (Psychology) - Social Science, Psychology

Western Sydney University

Similar Profiles

CREATE PROFILE
Ismihana Arnaut