Isna Hogg
Deeragun
Summary
Dynamic professional with extensive cleaning and sanitizing expertise honed at Termites Gone. Proven track record in enhancing workplace cleanliness and service excellence. Skilled in efficient floor cleaning and adept at managing multiple priorities, ensuring high standards of organization and customer satisfaction. Strong communicator with a commitment to maintaining a safe and productive environment.
Overview
23
23
years of professional experience
Work History
Claener
Termites Gone
10.2017 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Office Administration Assistant
Termites Gone Pest Control
10.2017 - Current
- Reduced errors in documentation by thoroughly proofreading and editing all correspondence and reports before distribution.
- Facilitated smooth office operations by managing inventory of supplies, placing orders as needed, and maintaining organized storage areas.
- Safeguarded sensitive information with strict adherence to confidentiality policies when handling personnel records and confidential documents.
- Managed multiple priorities simultaneously through effective time management practices, ensuring all tasks were completed on schedule while maintaining a high level of accuracy.
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
Technician
Termites Gone Pest Control
10.2017 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanour while interacting with clients.
- Helped prepare private dwellings and commercial structures for the application of Termite Treatments.
Kitchen Hand
Miss Sushi
04.2017 - 09.2017
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Plated and presented food following chef requirements.
- Followed recipes and chef instructions to prepare food correctly.
Collection Customer Service Representative
Permata Bank Jakarta
06.2002 - 06.2015
- Reduced outstanding receivables by consistently following up on overdue payments and negotiating payment arrangements.
- Streamlined the collections process for enhanced efficiency and accuracy in tracking delinquent accounts.
- Utilized advanced skip-tracing techniques to locate hard-to-find debtors, increasing the likelihood of successful collections efforts.
- Developed strong relationships with customers through empathetic communication and active listening, resulting in increased trust and cooperation during collections efforts.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Debt collection in Risk Retail
Education
Bachelor of Banking Economics - Banking And Finance
STIE Ahmad Dahlan Jakarta
Jakarta Indonesaia04-2004
Skills
- Cleaning and sanitizing expertise
- Floor cleaning
- Residential cleaning
- Service excellence
Languages
Indonesian
Native or Bilingual
Timeline
Claener
Termites Gone
10.2017 - Current
Office Administration Assistant
Termites Gone Pest Control
10.2017 - Current
Technician
Termites Gone Pest Control
10.2017 - Current
Kitchen Hand
Miss Sushi
04.2017 - 09.2017
Collection Customer Service Representative
Permata Bank Jakarta
06.2002 - 06.2015
Bachelor of Banking Economics - Banking And Finance
STIE Ahmad Dahlan Jakarta
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