- Horticulture
- Modern History
- Tech advancements and AI
- Baking and Cooking
- Crafting and DIY Projects
- Video Gaming
Isobel Bruce
Perth
Summary
Adaptable professional with a proven track record in managing complex operations and delivering results across dynamic environments. Skilled in client relations, negotiations, and issue resolution, with a strong ability to balance multiple priorities. Recognized for reliability, problem-solving, and collaborative teamwork. Experienced in resource management, reporting, and ensuring compliance with organizational standards.
Overview
8
8
years of professional experience
Work History
Senior Property Manager/2IC Manager
Infinite Real Estate
07.2024 - Current
- Managing a team of three Property Managers as Second in Command to the licensee, including onboarding, regular check-ins, onboarding and training of new staff members, and all day to day operations within the Property Management team.
- Maintaining meticulous records of all property correspondence, including lease contracts, court and legal documents and other sensitive information.
- Investigating and resolving escalated tenant and owner complaints throughout my team.
- Investigating and resolving escalated tenant and owner complaints throughout my team.
- Managing all court attendances and applications, and ensuring staff are acting within legislation.
Propert Manager
Rent Choice Property Management
05.2022 - 06.2024
- End to end management for a portfolio of 130 properties,
- Handling the majority of tasks independently, with minimal reliance on virtual assistants for administrative or support duties.
- Overseeing the leasing process, including marketing rental properties, conducting property viewings, screening tenants and finalising lease agreements.
- Conducting thorough final bond inspections, updated ingoing condition reports and all routine inspections.
- Court application and attendance for a variety of cases, including assisting other Property managers in attending court hearing successfully.
Junior Property Manager
Rental Management Australia
02.2022 - 05.2022
- Management of a portfolio of 100 properties with leasing and inspection assistance, the portfolio had been purchased from another agency previously.
- I was hired as an assistant but was promoted to Property manager within my first week with the team.
Assistant Property Manager
Ross Realty
11.2020 - 02.2022
- Routine and final inspection reports.
- Property Viewings.
- Application processing.
- Onboarding of new tenancies.
- Onboarding new managements including preparing the
Management Authority, contacting the relevant council and utility
provider, collating all required documents and introducing owners
to their first point of contact. - Lease renewal negotiation.
- All property maintenance including urgent (gathering quotes,
liaising with owners, contractors and tenants, etc.) - Management Authority Renewals including renegotiating fees with
owners and the licensee. - Entering invoices.
- Assisting with EOM payments and checking all fees.
- Doing audits on the key cabinets.
Team Member
Woolworths
08.2019 - 10.2020
- Provided friendly and efficient customer service at the deli counter.
- Prepared, sliced, weighed, and packaged deli meats, cheeses, and other products.
- Maintained strict hygiene, cleanliness, and food safety standards.
- Safely operated deli equipment such as slicers and wrapping machines.
- Ensured proper stock rotation and monitored use-by dates for freshness.
- Replenished and maintained the presentation of deli displays throughout the day.
Barista
Mcdonalds, PDI FOODS
03.2017 - 06.2019
- Provided fast, friendly, and professional customer service while taking coffee orders.
- Maintained cleanliness and hygiene of the coffee machine and surrounding work area.
- Maintained cleanliness and hygiene of the coffee machine and surrounding work area
- Monitored stock levels and restocked coffee beans, milk, and other supplies as needed.
- Followed food safety and quality procedures in line with company policies.
- Worked efficiently in a team environment during busy periods to meet customer demand.
Education
Certificate III - Agent's Representative Registration
West Coast Property Training
Joondalup, WA09-2020
Certificate III And IV - Business Administration
North Lake Senior Campus
Coolbellup, WA10-2018
Certificate III And IV - Visual Art
North Lake Senior Campus
Coolbellup, WA10-2018
Certificate II And III - Community Services
Duncraig Senior High School
Duncraig, WA11-2017
Certificate II And III - Media Studies
Duncraig Senior High School
Duncraig, WA11-2017
Skills
- Extensive property legislation knowledge and prolificy in interpreting legislation
- Typing proficiency at 80 WPM
- Time management and task triaging
- Self-directed work capability
- Skilled in building client rapport
- Effective organization
- Strong customer service skills
- Team management and task delegation
- Adaptability to new technical tasks and systems
- Strategic problem resolution
Interests
Timeline
Senior Property Manager/2IC Manager
Infinite Real Estate
07.2024 - Current
Propert Manager
Rent Choice Property Management
05.2022 - 06.2024
Junior Property Manager
Rental Management Australia
02.2022 - 05.2022
Assistant Property Manager
Ross Realty
11.2020 - 02.2022
Team Member
Woolworths
08.2019 - 10.2020
Barista
Mcdonalds, PDI FOODS
03.2017 - 06.2019
Certificate III - Agent's Representative Registration
West Coast Property Training
Certificate III And IV - Business Administration
North Lake Senior Campus
Certificate III And IV - Visual Art
North Lake Senior Campus
Certificate II And III - Community Services
Duncraig Senior High School
Certificate II And III - Media Studies
Duncraig Senior High School
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