Isobel Kuhner
Hervey Bay,QLD
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
2026
2026
years of professional experience
Work History
Administrative Assistant
Scavate & Crete PTY LTD
Brisbane , QLD
01.2024 - Current
- Coordinated schedules and appointments for executives and team members.
- Managed office supplies and inventory for efficient operations.
- Prepared reports and documents for meetings and presentations.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Residential House Cleaner
Dust 'em Detailing
Brisbane, QLD
2023 - 2024
- Cleaned residential spaces using eco-friendly products and techniques.
- Maintained inventory of cleaning supplies and equipment for efficiency.
- Communicated with clients to understand specific cleaning needs and preferences.
- Performed deep-cleaning projects such as tile grout scrubbing or waxing floors.
Director of Business Development
DPB transport & Logistics PTY LTD
Gold Coast, QLD
01.2022 - 2023
- Developed and implemented a comprehensive business development strategy for the organization.
- Created and managed a team of sales professionals to generate leads and close deals.
- Analyzed market trends and identified new business opportunities in existing and potential markets.
- Ensured compliance with applicable laws and regulations while carrying out business operations.
- Coached, developed and motivated team to achieve revenue goals.
- Directed and coordinated products, services and sales activities.
Gaming Attendant
Torquay Hotel
Hervey Bay, QLD
05.2018 - 09.2022
- Greeted customers upon arrival and provided assistance with game selection.
- Assisted customers in setting up their gaming systems and troubleshooting any technical issues that arose.
- Verified customer age to ensure compliance with legal requirements for certain games.
- Recorded readings from instruments used during testing of TAB systems in logbooks or computerized databases.
- Maintained detailed records of all work performed on TAB systems for future reference purposes.
- Provided customer support regarding usage of TAB equipment if needed.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Cleansed glasses with sanitizing solution after each use.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
2IC Manager
TB Hotels Group / Pimpama Tavern
Pimpama , QLD
05.2020 - 01.2022
- Identified and resolved operational issues.
- Developed systems to increase efficiency of operations.
- Monitored performance of staff and provided feedback.
- Provided training and guidance to new employees.
- Maintained accurate records of employee performance data.
- Collaborated with team members to identify solutions to problems.
- Managed daily activities within the department according to deadlines.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Organized supplies, restocked shelves and rotated stock to ensure freshness.
- Greeted customers, took orders, served food and drinks and processed payments.
- Ensured compliance with all safety protocols for handling food items and beverages.
- Followed all relevant policies, procedures and legal regulations when serving customers.
- Operated cash registers, handled money transactions accurately and balanced the till at end of shift.
- Kept records of daily sales figures and reported discrepancies promptly to supervisor.
- Conducted inventory checks periodically to identify potential shortages or overages.
- Regularly cleaned tables, chairs and counters; swept floors and emptied trash cans.
- Stocked refrigerators with pre-packaged foods; replenished ice machines as needed.
Apprentice Barber
Main Street Barbers
Hervey Bay, QLD
01.2017 - 05.2018
- Greeted customers and provided excellent customer service.
- Provided haircuts, shaves, trims, and other barber services to clients.
- Cleaned and sterilized all tools and equipment before use.
- Assisted more experienced barbers with complex hairstyles.
- Performed minor repairs on clippers and other tools as needed.
- Advised clients on appropriate hairstyles based on face shape and lifestyle preferences.
- Demonstrated proper techniques for shampooing, conditioning treatments, facial massages.
- Kept up-to-date with current trends in men's grooming styles.
- Ensured all work areas were properly sanitized between appointments.
Education
Certificate III Community Services -
Ashley Institute of Training
11.2025 - 10.2025
Year 12 Certificate -
Urangan State High School
Hervey BayCertificate - G2 Risk Management Process
Sharp5
Certificate - S123 Mine Supervisor & Standard 11
Sharp5
Blue Card -
Queensland Government Blue Card Services
Open Drivers License -
Queensland Drives Licence
Skills
- Strong Work Ethic
- Time Management
- Teamwork and Collaboration
- Excellent Communication
- Attention to Detail
- Organizational Skills
- Customer service expertise
- Active Listening
- Self Motivation
- Professional Demeanor
- Emotional support abilities
- Positive Reinforcement
Timeline
Certificate III Community Services -
Ashley Institute of Training
11.2025 - 10.2025
Administrative Assistant
Scavate & Crete PTY LTD
01.2024 - Current
Director of Business Development
DPB transport & Logistics PTY LTD
01.2022 - 2023
2IC Manager
TB Hotels Group / Pimpama Tavern
05.2020 - 01.2022
Gaming Attendant
Torquay Hotel
05.2018 - 09.2022
Apprentice Barber
Main Street Barbers
01.2017 - 05.2018
Residential House Cleaner
Dust 'em Detailing
2023 - 2024
Year 12 Certificate -
Urangan State High School
Certificate - G2 Risk Management Process
Sharp5
Certificate - S123 Mine Supervisor & Standard 11
Sharp5
Blue Card -
Queensland Government Blue Card Services
Open Drivers License -
Queensland Drives Licence