Isobel Morris
Echuca,Victoria
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Ghanda Clothing
Echuca, VIC
04.2024 - Current
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Food and Beverage Attendant
Revive Juice Bar
Echuca, VIC
06.2023 - 04.2024
- Provided accurate allergen information to guests, ensuring their safety and well-being while dining.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Established rapport with customers by providing friendly and attentive service.
Retail Assistant/ Barista and Cafe Hand
Forever Fresh Echuca
Echuca, VIC
03.2021 - 03.2024
- Implemented strategic promotional efforts for increased revenue and foot traffic in the store.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
I Am Currently A Year 12 Student Completing VCE.
St Josephs College
Echuca, VICSkills
- Dining room organization
- Food Safety
- Food Preparation
- Conflict Resolution
- Performance Improvement
- Food safety knowledge
- Reliability and punctuality
- Cross-Training Capabilities
- Customer Service
- Problem-Solving
- Time Management
- Teamwork and Collaboration
Additional Information
- Birth-date: 14/07/2006, currently 18 years of age
- available for weekend shifts
Timeline
Retail Sales Associate
Ghanda Clothing
04.2024 - Current
Food and Beverage Attendant
Revive Juice Bar
06.2023 - 04.2024
Retail Assistant/ Barista and Cafe Hand
Forever Fresh Echuca
03.2021 - 03.2024
I Am Currently A Year 12 Student Completing VCE.
St Josephs College