Isobel Nilsson
Melbourne,VIC
Summary
Highly skilled Service Assistant with comprehensive experience in providing exceptional customer service and administrative support. Strengths include excellent communication, problem-solving skills, and ability to prioritize tasks for efficient workflow. Previous roles involved fostering customer satisfaction through timely resolution of issues, creating positive impact on overall business operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
service assistant
TGI Fridays
11.2023 - Current
- Customer service
junior admin assistant
Quantum comms
04.2023 - 08.2023
- Completing courses for staff
- Adding new staff into the database
- Adding information into spreadsheets
bistro attendant
Meadow inn
08.2022 - 03.2023
- Customer service
casual administration assistant
Avid sports
04.2022 - 06.2022
- Purchase orders and invoice entry into Xero and bepos
- Pay utilities bills
- Entry new members into the database system
- School work placement (10 weeks)
Education
High School Diploma -
Craigieburn Secondary College
Craigieburn, VIC06-2022
certificate in event management
The career academy
certificate III in business administration
The career academy
Some College (No Degree) - High School
Craigieburn Secondary College
Craigieburn, VICSkills
- Customer service skills
- Leadership skills
- Reliable
- Punctal
- Exceptionally organised
- Excellent time management skills
- Microsoft suite
Leadership Experience
- Year 12 VCAL Vice-Captain
- Year 12 Leadership Team
References
- Ellen Rowe, roweelle2@gmail.com, 0434 886 028
- Hridaya Nath Yogi, hridayanathyogi@gmail.com, 0424 001 024
Certification
* Certificate iii in business administration
* certificate in event management
Timeline
service assistant
TGI Fridays
11.2023 - Current
junior admin assistant
Quantum comms
04.2023 - 08.2023
bistro attendant
Meadow inn
08.2022 - 03.2023
casual administration assistant
Avid sports
04.2022 - 06.2022
High School Diploma -
Craigieburn Secondary College
certificate in event management
The career academy
certificate III in business administration
The career academy
Some College (No Degree) - High School
Craigieburn Secondary College
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