Isobel Weekes
Kellyville,NSW
Summary
Known for being personable and reliable with strong commitment to providing excellent customer service and maintaining a positive shopping experience for all customers. I am knowledgeable in handling transactions and managing customer inquiries efficiently. I am professional with strong experience in pharmacy operations, highly skilled in POS operations, patient interaction, and stock management. I deliver exceptional teamwork, reliability, and adaptability in fast-paced environments. I am praised for strong communication, organizational skills, and commitment to achieving results.
Overview
2
2
years of professional experience
Work History
Pharmacy Assistant
Priceline Pharmacy
07.2022 - 12.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and credit card transactions.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Australian Christian College
Marsden Park, NSW09-2024
Skills
- Stocking shelves
- Answering customer questions
- POS system operation
- Receiving incoming supplies
- Processing payments
- Multitasking Abilities
- Excellent communication
- Collaboration and teamwork
- Cash handling & till counting
- Reliability and punctuality
- Refund handling
- Inventory management
- Merchandise restocking
- Multitasking and organization
- Phone etiquette
- Conflict resolution
- Microsoft office
- POS systems
Timeline
Pharmacy Assistant
Priceline Pharmacy
07.2022 - 12.2024
High School Diploma -
Australian Christian College
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