Adept at product upselling and delivering exceptional customer service, I significantly enhanced customer satisfaction and loyalty at Kantipur Hotel Training Centre. My hardworking nature and flexibility in scheduling led to a notable improvement in team efficiency and a reduction in customer wait times, showcasing my ability to thrive in fast-paced environments. Friendly and outgoing with passion for customer service and creating memorable experiences.
Work History
Barista Trainee
Kantipur Hotel Training Centre
12.2022 - 01.2023
Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
Developed strong rapport with customers, fostering repeat business and loyalty to the establishment.
Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
Reduced customer wait times by quickly preparing orders while maintaining high-quality standards in drink presentation.
Exceeded expectations in multitasking, managing simultaneous drink orders and customer interactions while maintaining a fast-paced work environment.
Demonstrated flexibility in scheduling availability, working various shifts as needed to meet the demands of fluctuating business levels.