Issa Safar
Security
Guildford West,NSW
Summary
I am a hardworking and dedicated person who would like to join an organisation that provides me with a constructive workplace for my career growth and to contribute to the organisation’s success through efficient use of my previous experiences and skills. I continuously look for the opportunity to further enhance my skills and knowledge and leadership abilities as I strive for perfection and do my best in everything.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Security Officer
North Sydney Local Health District – NSLHD NSW Government
08.2009 - Current
- Assist police officers handling aggressive patients or standby when required
- Dealing with High Security facilities within the Mental Health Service - (MHICU) Mental Health Intensive Care Unit, (AMHU) Adult Mental Health Unit and (CAMHS) Child and Adolescent Mental Health Services
- Assisting in mental health tribunal hearings and observing patients at all times
- Investigating and documenting incidents, property damage, and hazard in an accurate and timely manner by notifying Manager / Supervisor and make notes on security log book and IMMS
- (Incidents reports)
- Respond to all Emergencies Duress pages and Alarm of distress calls (Fire, IRT, Aggression ART, Emergency Codes and Liaising with fire and police department in case of emergency situation
- Responsible for Security Identification passes including issuing them for the relevant staff and checking staff ID
- Use Computers, video monitors, radios, hospital restraints, cameras, handcuffs and DVRS
- (SEINS) - Issue enforcement notes for parking fines on the spot (illegal parking penalties) and Smoking fines
- Directing people to leave hospital site when its determined and instructed by hospital ADON or Clinical
- Demand full name and residential address when they suspect, on reasonable grounds that a person has committed threat, stilling, smoking, damage of property
- Respond to helicopter landing and departure, operating lightings, assist with clearing ground removing dangerous objects and inform people when Helicopter on arrival and departing at oval grounds and Secured helicopter
- Transporting Mental health or drug/alcohol affected patients who are of high risk of behavioural disturbance to other hospital sites or within the wards or with in the NSW Ambulance or Patient Transport
- Maintaining a high level of Customer Service and Communication at all times.
Mobile Speed Camera Operator
Redflex / RMS
05.2019 - 05.2020
- Enforcement and improve safety at specific locations sites and deporting at different location site
- Enter all information into the HX7 database
- Putting warning signs in place to help drivers to reduce their speeding as warning as mobile sign is in progress
- Using a mobile vehicle speed camera with no technical or legal restrictions by parking vehicle and by operating it on parking vehicle on road lanes, gradient, hills on footpath, nature strip and slope or a dividing strip and highways
- Monitor the location throughout the shift ensuring there's no physical or electronic interference with the camera settings
- Setup, monitor and operate all camera equipment in accordance with camera setup under the guidelines of the company policies and procedures
- Measuring lanes and distance for camera setup correctly according to RMS and monitoring
- Documenting each deployment site jobs on book and mobile for NOCs from start time, site number, measuring and site lanes to finishing deployment time for each located jobs and clean/fuel vehicle, when completing shift
- Maintaining the cleanliness of the vehicles and visually checking vehicle maintenance at all times when starting / finishing shift checking battery level, motor oil, fluid and coolant level, tires condition and pressure check, tyre tread depth, faulty cameras, air conditioning, windshield wipers blades, vehicle body, Headlights mini lights and also documenting and reporting the maintenance.
Trade Assistant
Michaels Auto Electric
02.2017 - 03.2018
- Assisting in Installed entertainment systems satellite navigation and other major to minor new and old fixes to automotive equipment and accessories with manager
- Checked for and repaired malfunctioning car electrical components with manager
- Re-tested car electrical system to verify success of repairs
- Pickup parts for manager regular routine pickup and drop off
- Maintaining work vehicle check-up tools are in present before heading to a job site
- Assist with replaced faulty wiring in safety control air-conditioning and lighting systems with manager
- Assistant in auto electrical repair and problems working with wide range of transportations and marines
- Apply safety measures when operating on machines or equipment’s
- Carry out trouble shooting and electrical check up on all operating systems
- Identifying and repairing fault on electronic controlled vehicles systems
- Maintaining excellent customer service.
Restaurant Supervisor/Assistant Manager
Tony Romas (Sydney)
09.2008 - 04.2011
- Effectively coordinated daily restaurant supervision operations, resulting in greater productivity and higher levels of customer satisfaction
- (Casual dining and function)
- Supervising/ Managing all general restaurant operations, In-house and backhouse duties, kitchen, barista, Cellar, functions, booking reservations, bar, floor service and inspection, food quality service and staffing requirements to ensure a positive dining and restaurant service running smoothly for every guest
- Monitoring Staffing level in all service areas ensuring exceptional service in place
- Training new and current staff according to company standards
- Managing supply and stock control and accounts, billings, monitoring sales
- Apply restaurant legal guidelines and regulations, OH&S, HACCP
- Risk assessment, Manual handling procedures documented and register when commencing shift
- Carrying out all maintenance on all restaurant equipment and make records
- Assist in managing the Restaurant floor and carry other asks while Restaurant Manager absence.
Security Officer
Access Security Group
07.2007 - 07.2008
- Ensuring and maintain the security and safety of the public and property
- Operate basic security equipment including CCTV and Monitoring controls operating security equipment
- Preparing daily reports and documentation in regards to security incidents requisitions and other inter office memos and ensure that all allegations of the crime and other incidents are investigated and recorded
- Liaising with fire and police officers and security officers in case of emergency handling, crimes, accidents, property damage and vandalism etc., involving the shopping and its employees and visitors
- Opening and closing shopping centre site doors and car park gates and ensuring that site is secured
- Monitor and control access at building entrances and vehicle gates
- Protect company’s property and staff by maintaining a safe and secure
- Maintained facility and ensured visible presence of security to discourage any criminal practices
- Prepared reports for all incidents such as medical emergencies, alarms and bomb threats
- Ensured all work in compliance to operating procedure manuals
- Directing and coordinating the activities of all security personnel
- Assist maintenance staff in maintaining their facilities, equipment, vehicles other supplies secured and locked up
- Making sure all contractors or visitors have the correct PPE and licences displayed at all times, making sure they sign in or out from site at all times.
Hotel Restaurant Supervisor - Inhouse Duties
Pacific International Hotel and Resorts (Parramatta)
08.2004 - 06.2008
- Supervision of hotel restaurants and bar, function for up to 200 people in 3 function and conference rooms and its events/venues from start to completion
- Liaising with the head chefs to ensure proper coverage and coordinate meal plans day to day bases
- Supervision and preparation of the hotel In-house and backhouse restaurant, mini bar operation and food room service, kitchen, bar lounge, fine dining, buffet, barista, functions and conference venues/events, meeting rooms, banquet facilities, cellar, food catering, audio-visual equipment, all supervised managed and inspected at all times
- Preparation and Supervision of the Function event/venues taking place
- Maintain high production, productivity, quality and customer service standards
- Assist in front desk in welcoming guests and escorting them to their guest rooms.
- Coordinate daily Front of the House restaurant operations and Assisting in Managing staff training
- Responding efficiently and accurately to customer complaints
- Appraise staff performance and provide feedback to improve productivity
- Implement policies and protocols by maintain future legal guidelines and regulations, OH&S, HACCP.
Sales Representative Customer Service
Creative Marketing Finance (Chatswood, Parramatta)
09.2003 - 04.2006
- Prepare sales, merchandising and marketing expense budget as directed by management
- Assist in general Administration and in house inbound and outbound calls to market new or existing products for outsiders or regular clients
- (Loans or Property Investment etc.)
- Traveling to Business to Business, Face to face sales presentations, marketing all are materials products and promotion to be regular clients or customers at Homes, Shopping Centres to promote are new or existing marketing products such as brochures, leaflets, folders and much more
- Expanding client base by setting up meetings and telephoning marketing decision-making in weekly basis and maintain regular phone calls with are existing clients and new customers in regular basis and set targets
- Marketing leads and sales KPI’s and achieving monthly / quarterly revenue targets
- Using and monitor Salesforce, accurately inputting data and ensuring applications were up to date and checking processes, management reporting and input new customer and clients information documents are handled consistently and records are secured for approval and settlements into computer
- Dealing in marketing sales, mortgage sales, home loans promotions, refinancing, motor vehicles loans, residential property and commercial investment, brokers and maintaining financial promotions that’s available in the financial market and Investments to markets by performing and attending of events
- Property Investment, Home and land package Sales: NSW, MEL, QLD states under real estate.
Club Restaurant Supervisor
Guildford and Leagues Club Recreation
05.2003 - 07.2005
- Working in all areas within club services includes all, Supervision Buffet Restaurant, Banquet, Barista, Booking and Reservation, food and beverage service, functions venues/events, floor waiter, KENO payouts, Poker machines gaming attended and payouts of (450 machines) Float collection end of day balancing, cash handling, treasury and operating of electronic cash register and Sales
- Assist in staff training in all areas within the club and restaurant and liaising with the head chefs
- Supervising of Dining, function, convention, events, banquets, conferences handling
- Assist in the coordination of events/venues, detail and its decoration and setup
- Monitor and maintain cleanliness, hygiene and organization of assigned work areas
- Take thorough inventory and verify assets on hand to complete an accurate order
- Monitoring and control Food & Beverage and Buffet Service operating.
Ground Support Operational Assistant
Horizon Airlines Pty Ltd
03.1999 - 07.2003
- Performing and responsibilities of various day and night aviation duties and procedures
- Inflight cabin crew and medical first aid, catering for passengers, ground support, freights when requested
- Trainee aircraft maintenance service under supervision,
- In-house airline guest customer service assistant, administration, aircraft cleaning preparation and inspection to be carried out at all times
- Complying with WH&S regulations, policy and procedures to IATA, CASA NAA, FAA endorsement aircraft law and performing varies in flight tasks and duties with various aircraft
- Completed over 3800hrs of domestic commercial and charter flights with Boeing commercial aircraft holding up to 60/122+ passengers
- Working with other 3 major airlines organisation, Hazelton, Impulse, Dakota National Air Tours and Charters.
Education
Certificate II Security Operations -
SECTA
Granville, NSWCertificate III in Hospitality Operations – Tandem Hospitality College -
Certificate IV in Architecture Technology – Granville TAFE -
Certificate IV in Building Studies Residential – Granville TAFE -
Handcuff and Baton Certificate -
01.2010
PPL: 45hrs Flight Training / PPL PRO Flight - Pilot - PPL
Bankstown Airport.
Bankstown, NSW01.2009
Year 12 High School Certificate -
01.1999
Skills
- Managing conflict
- High level of integrity
- Approachable and dependable
- Strong work ethic
- Dedicated team player
- Arabic as a second language
- Conflict resolution
- Empathised and opened minded
- Leadership and Team Management
- Ability to work independently and under pressure
- Excellent verbal and written communication skills
References
- Julie Annes: 0413 257 432
- Denis Westaway: 0466 580 908
- Jody lavering: 0451 991 651
- Michael Fimognari: 0424 624 493
- George Galea, 0418 414 556
- Arun Singh, 0422 775 556
- Varun Sharma, 0430 147 808
- Fred Taiba, 0406 756 345
Languages
Arabic
Full Professional
Certification
* First Aid / CPR
* RSA / RCG
* MR / C Lic
* Security Lic
* Point to Point
* Seins Enforcement
* WWC
* Handcuffs and Batton
Timeline
Mobile Speed Camera Operator
Redflex / RMS
05.2019 - 05.2020
Trade Assistant
Michaels Auto Electric
02.2017 - 03.2018
Security Officer
North Sydney Local Health District – NSLHD NSW Government
08.2009 - Current
Restaurant Supervisor/Assistant Manager
Tony Romas (Sydney)
09.2008 - 04.2011
Security Officer
Access Security Group
07.2007 - 07.2008
Hotel Restaurant Supervisor - Inhouse Duties
Pacific International Hotel and Resorts (Parramatta)
08.2004 - 06.2008
Sales Representative Customer Service
Creative Marketing Finance (Chatswood, Parramatta)
09.2003 - 04.2006
Club Restaurant Supervisor
Guildford and Leagues Club Recreation
05.2003 - 07.2005
Ground Support Operational Assistant
Horizon Airlines Pty Ltd
03.1999 - 07.2003
Certificate II Security Operations -
SECTA
Certificate III in Hospitality Operations – Tandem Hospitality College -
Certificate IV in Architecture Technology – Granville TAFE -
Certificate IV in Building Studies Residential – Granville TAFE -
Handcuff and Baton Certificate -
PPL: 45hrs Flight Training / PPL PRO Flight - Pilot - PPL
Bankstown Airport.
Year 12 High School Certificate -
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