Issac Kingal-Paia
Mosman,NSW
Summary
Dynamic Assistant Manager with a proven track record at Walo Ice, enhancing operational efficiency by integrating new inventory management technology and fostering team collaboration. Excelled in operations management and employee engagement, significantly improving customer satisfaction. Skilled in project planning and workplace safety compliance, adept at driving performance and quality.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Walo Ice
02.2023 - 11.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Improved operational efficiency by adopting new technology for inventory management.
Framer's Helper
Wardens
01.2018 - 01.2018
- Transported materials and tools from work truck to project areas and organized supplies based on likely needs.
- Set up and broke down scaffolding, shoring, and other support systems to meet project requirements.
- Self-motivated, with a strong sense of personal responsibility.
- Repaired and replaced broken or worn-out wooden components in buildings.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Sydney Church of England Grammar School
North Sydney 11-2023
Skills
- Operations management
- Team collaboration
- Team building
- Staff training and development
- Employee engagement
- Workplace safety compliance
- Project planning
- Time management
- Fast food customer service
- Friendly customer service
Reference Letter
Wallo Ice Factory
Port Moresby, Papua New Guinea
02/06/24
To Whom It May Concern,
I am writing to provide a reference for Mr. Issac, who was employed at Wallo Ice Factory as an Assistant Manager. During his tenure with us, Issac played a crucial role in ensuring smooth day-to-day operations, contributing significantly to our team’s success. Issac was responsible for assisting with deliveries, stock intake, and managing inventory to ensure seamless supply chain operations. His keen attention to detail and ability to work efficiently under pressure allowed us to maintain high standards of service and efficiency. He took great pride in ensuring our customers received their orders promptly and accurately. Beyond his operational responsibilities, Issac was a true team player. He worked exceptionally well with the staff, fostering a positive and collaborative work environment. His enthusiasm and energy brought a great atmosphere to the workplace, uplifting the morale of his colleagues and creating a motivated and cohesive team. His strong interpersonal skills made him an approachable leader, and he was always willing to assist and guide his coworkers whenever needed.
Issac’s work ethic, reliability, and commitment to excellence were evident in everything he did. I have no doubt that he will bring the same level of dedication and positive energy to any role he takes on. I highly recommend him for any opportunity that aligns with his skills and experience.
Please feel free to contact me at +675 71724207 if you require any further information.
Sincerely,
Ceo- Maxwel Kingal-Paia
Wallo Ice Factory
Port Moresby, Papua New Guinea
Timeline
Assistant Manager
Walo Ice
02.2023 - 11.2024
Framer's Helper
Wardens
01.2018 - 01.2018
High School Diploma -
Sydney Church of England Grammar School
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