Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Issadell Cortes

Gold Coast,Queensland

Summary

A hardworking and eager employee, highly motivated, with a desire to expand their skill set in the workforce and gain new experience. Strong work ethic, easy to adapt to change, and a quick learner.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Kitchen Staff Member

Event Cinemas Coomera
Gold Coast, QLD
12.2024 - Current
  • Prepared food items according to Event Cinemas' quality and safety standards.
  • Maintained cleanliness and organization in the kitchen and service areas.
  • Operated kitchen equipment safely and efficiently.
  • Collaborated with staff to deliver timely service during film screenings.
  • Responded to customer inquiries about menu items and ingredients effectively.
  • Stocked supplies and ingredients to ensure smooth kitchen operations.

Food and Beverage Supervisor

Event Cinemas Coomera
Gold Coast, QLD
11.2022 - Current
  • Trained staff on customer service, proper food handling techniques, and safety regulations.
  • Enforced cleanliness and sanitation standards in food preparation areas.
  • Delegated work to staff, setting priorities, and goals.
  • Completed thorough opening, closing, and shift change tasks to maintain operational standards.
  • Resolved customer complaints promptly, enhancing overall guest experience at the cinema.
  • Processed refunds and exchanges promptly according to established policies.

Bar Staff Member

Event Cinemas Coomera
Gold Coast, QLD
09.2021 - Current
  • Communicated effectively with kitchen staff regarding orders placed by guests.
  • Organized and restocked the bar area.
  • Checked the identification of customers to ensure they met the legal drinking age requirement.
  • Maintained a clean, organized work area at all times.
  • Prepared and served alcoholic and nonalcoholic beverages according to standard recipes.
  • Upsold customers from the shelf to premium brands to help boost sales.

Education

QCE (Queensland Certificate of Education) -

Upper Coomera State College
Upper Coomera, QLD
11.2022

Skills

  • Food and beverage preparation
  • Customer service
  • Team collaboration
  • Time management
  • Cross-training capabilities
  • Reliability and punctuality

Accomplishments

  • Senior Sport House Captain (2022)
  • Excellence in Sport and Recreation (2021)
  • Cross Country Broadwater District competitor (2016-2021)

Certification

  • Completed Certificate III in Business with TAFE and CTA Training
  • Completed Certificate II in Measurement and Sampling with Leichhardt Education and Training
  • Completed RSA (Responsible Service of Alcohol) with TAFE

References

References available upon request.

Timeline

Kitchen Staff Member

Event Cinemas Coomera
12.2024 - Current

Food and Beverage Supervisor

Event Cinemas Coomera
11.2022 - Current

Bar Staff Member

Event Cinemas Coomera
09.2021 - Current

QCE (Queensland Certificate of Education) -

Upper Coomera State College

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Issadell Cortes