Issiah Young
Belmont,Victoria
Overview
4
4
years of professional experience
Work History
Gym Instructor
City Of Greater Geelong
02.2023 - Current
- Provided emergency first aid and CPR as needed.
- Promoted safe and inclusive environment for club clients and members.
- Utilized knowledge of biology and anatomy to construct personalized programs for clients based on their needs and wants to reach their goals.
- Using High level communication skills to run group classes with up to 20 people
- Demonstrated proper form and technique to prevent injury.
- Assisted with marketing and promoting of classes and services provided by Gym Instructors to the clients
Store Assistant
Aldi
12.2022 - Current
- Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
- Handled escalated customer issues, negotiating resolutions that balanced the needs of the store and the individual.
- Executing stock running procedures in a safe and efficient manner
- Providing high level customer service and money handling (counting and handing back change to customers)
Store Team Member
Target
10.2021 - 11.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Monitored customers for signs of security concerns and escalated issues to management.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
- Engaged in friendly conversation with customer.
Delivery Rider
Domino's Pizza
04.2020 - 10.2020
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Resolved customer complaints promptly and professionally, maintaining a positive relationship.
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Assisted in training new delivery riders by sharing best practices and offering support when needed.
Education
Certificate IV - Fitness
VFA Learning
09.2023
High School Diploma -
Belmont High School
Belmont, VIC10.2022
Certificate III - Fitness
VFA Learning
10.2022
Skills
- Coaching and Mentoring
- Decision-Making
- Coaching experience
- Performance Assessments
- Proper exercise technique
- Relationship and Community Building
- Problem-solving skills
- Goal Setting
- Physical Fitness
- Client Progress Tracking
- Certified in CPR/AED
- Class leadership
- Cash Register Operation
Hobbies
In my down time i actively go to the gym and am constantly furthering my fitness knowledge out of pure interest. My Goals for the future are to start my own Personal Training business. I currently play Basketball in a social team with my friends and occasionally play golf
Timeline
Gym Instructor
City Of Greater Geelong
02.2023 - Current
Store Assistant
Aldi
12.2022 - Current
Store Team Member
Target
10.2021 - 11.2022
Delivery Rider
Domino's Pizza
04.2020 - 10.2020
Certificate IV - Fitness
VFA Learning
High School Diploma -
Belmont High School
Certificate III - Fitness
VFA Learning
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