ISSY WOODBURN
Melbourne,Vic
Summary
Organised, professional, and people-focused, I bring strong experience across customer service, administration, and hospitality. With a proven ability to manage busy front-of-house environments, I deliver exceptional service, clear communication, and efficient coordination under pressure.
Recently relocated to Melbourne, I am eager to contribute my interpersonal skills and administrative capability to St Vincent’s Hospital’s Operating Suite, ensuring a professional first impression, smooth operations, and effective communication between internal teams and external visitors.
Overview
8
8
years of professional experience
Work History
Manager
POKE POKE
2021.01 - 2025.10
- Prepared and presented fresh, high-quality dishes in a fast-paced kitchen
- Contributed to a creative and positive team culture
- Managed the brand's Instagram account, creating visually cohesive content and strengthening brand identity
Front of House
BUZZWORKS HOSPITALITY
2019.09 - 2021.01
- Provided elevated service in a high-end, fast-paced dining environment
- Demonstrated expert menu knowledge and wine pairing to enhance guest experience
- Managed reservations, special requests, and guest inquiries efficiently and professionally
Retail Assistant
MANIFESTO CLOTHING
2018.09 - 2019.09
- Built and maintained strong customer relationships through attentive, genuine service
- Worked collaboratively within a small, dynamic team to ensure seamless store operations
- Managed opening and closing duties, including cash handling and security
Retail Assistant
END Clothing
2018.01 - 2018.09
- Delivered premium service within a contemporary fashion environment
- Consistently met and exceeded weekly sales targets
- Supported visual merchandising and enhanced the in-store customer journey
Skills
- Customer service
- Time management capabilities
- POS system operation
- Payment processing
- Complaint handling
- Customer assistance
- Cash register operation
- Customer relationship management
- Customer service excellence
Timeline
Manager
POKE POKE
2021.01 - 2025.10
Front of House
BUZZWORKS HOSPITALITY
2019.09 - 2021.01
Retail Assistant
MANIFESTO CLOTHING
2018.09 - 2019.09
Retail Assistant
END Clothing
2018.01 - 2018.09