Summary
Overview
Work History
Skills
Timeline
Manager

ISSY WOODBURN

Melbourne,Vic

Summary

Organised, professional, and people-focused, I bring strong experience across customer service, administration, and hospitality. With a proven ability to manage busy front-of-house environments, I deliver exceptional service, clear communication, and efficient coordination under pressure.

Recently relocated to Melbourne, I am eager to contribute my interpersonal skills and administrative capability to St Vincent’s Hospital’s Operating Suite, ensuring a professional first impression, smooth operations, and effective communication between internal teams and external visitors.

Overview

8
8
years of professional experience

Work History

Manager

POKE POKE
01.2021 - 10.2025
  • Prepared and presented fresh, high-quality dishes in a fast-paced kitchen
  • Contributed to a creative and positive team culture
  • Managed the brand's Instagram account, creating visually cohesive content and strengthening brand identity

Front of House

BUZZWORKS HOSPITALITY
09.2019 - 01.2021
  • Provided elevated service in a high-end, fast-paced dining environment
  • Demonstrated expert menu knowledge and wine pairing to enhance guest experience
  • Managed reservations, special requests, and guest inquiries efficiently and professionally

Retail Assistant

MANIFESTO CLOTHING
09.2018 - 09.2019
  • Built and maintained strong customer relationships through attentive, genuine service
  • Worked collaboratively within a small, dynamic team to ensure seamless store operations
  • Managed opening and closing duties, including cash handling and security

Retail Assistant

END Clothing
01.2018 - 09.2018
  • Delivered premium service within a contemporary fashion environment
  • Consistently met and exceeded weekly sales targets
  • Supported visual merchandising and enhanced the in-store customer journey

Skills

  • Customer service
  • Time management capabilities
  • POS system operation
  • Payment processing
  • Complaint handling
  • Customer assistance
  • Cash register operation
  • Customer relationship management
  • Customer service excellence

Timeline

Manager

POKE POKE
01.2021 - 10.2025

Front of House

BUZZWORKS HOSPITALITY
09.2019 - 01.2021

Retail Assistant

MANIFESTO CLOTHING
09.2018 - 09.2019

Retail Assistant

END Clothing
01.2018 - 09.2018
ISSY WOODBURN