Istiaque Ahmmed
SANDY BAY,TAS
Summary
Dedicated and customer-focused retail professional with experience in delivering exceptional service in fast-paced environments. Adept at engaging with customers, understanding their needs, and providing personalized assistance to enhance the shopping experience. Possesses strong communication skills, a keen eye for detail, and a commitment to maintaining high standards of store presentation and product knowledge. Reliable, proactive, and a team player with a proven ability to handle multiple tasks efficiently while ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Glebe Hill Bakery
Howrah, TAS
02.2024 - Current
- Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
- Organized menus and ensured they were properly stocked at each table.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Adhered to all health code regulations when handling food items or beverages.
Sales Assistant
Meena Bazar Super stores
, Bangladesh
01.2023 - 10.2023
- Assisted customers with their shopping needs and provided product recommendations
- Stocked shelves with fresh produce, dry goods, and other grocery items
- Rotated stock to ensure that the oldest products were sold first
- Maintained a clean and organized department, including monitoring inventory levels and completing restocking activities as needed
- Collaborated with other department staff and store managers to ensure that customer needs were met and sales targets were achieved
- Contributed to the store's overall success by providing excellent customer service and participating in promotional activities.
Sales Assistant
Shwapno Super Stores
, Bangladesh
04.2022 - 10.2022
- Providing excellent customer service by greeting customers, answering their inquiries, and helping them to find the products they need
- Handling cash and operating the POS system to process sales transactions
- Ensuring the cleanliness and organization of the store by stocking shelves, checking expiration dates, and rotating merchandise
- Assisting in receiving and unpacking deliveries of products, and maintaining inventory levels
- Working collaboratively with other team members to complete tasks efficiently and on time.
Sales Assistant
Agora super Shop
, Bangladesh
11.2021 - 03.2022
- Night filling and stocking items from the storeroom to the sales floor as per requirement
- Reporting stock inventory and recording the products sold and taken from the stockroom
- Arranging products in an organized way on racks and shelves for proper display
- Distinguishing expired items to be segregated from ongoing products and placed in the front row for selling first
- Cleaning the store area if required and helping to organize bulk products for easy identification.
Education
Bachelor of IT (Cyber Security & Networking) -
University of Tasmania
08.2024
Higher Secondary School Certificate (HSC) -
Dhaka City College
Bangladesh01.2022
Skills
- Strong customer service skills
- Experience in stocking and merchandising
- Proficient in cash handling procedures and operating EFPOS machines
- Excellent communication and interpersonal skills
- High attention to detail
- Proficient in Microsoft Office, Adobe Photoshop, and internet usage
- Proficient in administrative skills
- Furniture assembling skills
- Order Taking
- Stock management
- Professional Appearance
- Payment Processing
Other
I am available 7 days a week. With a short notice, I can make myself available for any task. I am highly motivated and eager to join your team immediately. I have my own transportation.
Timeline
Front of House Employee
Glebe Hill Bakery
02.2024 - Current
Sales Assistant
Meena Bazar Super stores
01.2023 - 10.2023
Sales Assistant
Shwapno Super Stores
04.2022 - 10.2022
Sales Assistant
Agora super Shop
11.2021 - 03.2022
Bachelor of IT (Cyber Security & Networking) -
University of Tasmania
Higher Secondary School Certificate (HSC) -
Dhaka City College
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