Iswarya Chandragiri
Geelong,VIC
Summary
A motivated and reliable individual with strong customer service and stock management experience, seeking to contribute to the success of the company. Dedicated to maintaining a clean, organized store environment while providing exceptional service to customers. Known for a strong work ethic, attention to detail, and the ability to work effectively as part of a team
Overview
9
9
years of professional experience
Work History
Sandwich Artist/Team Member
Subway
05.2023 - Current
- Delivered excellent customer service by assisting customers in selecting products, answering questions, and processing orders with a friendly demeanor
- Managed food preparation stations, crafting customized sandwiches and salads to meet customer preferences and dietary needs, which resulted in high customer satisfaction
- Maintained a clean, organized, and well-stocked store environment by efficiently managing back-of-house duties, including unloading stock deliveries, restocking shelves, and ensuring accurate inventory
- Upheld health and safety standards by keeping food preparation areas clean and organized, contributing to a hygienic work environment
- Trained and mentored new team members on store procedures, product knowledge, and customer service, ensuring consistency in service quality
- Demonstrated exceptional multitasking abilities by handling cash transactions, restocking supplies, and providing excellent customer service simultaneously
- Collaborated with team members to manage peak hours effectively, reducing customer wait times and increasing overall sales
- Adapted to varied shifts, including weekends, evenings, and school holidays, maintaining a positive and proactive attitude throughout.
Retail shop dealer
C.P Stores-Owned Family Business
08.2015 - 08.2021
- Managed inventory levels to ensure optimal stock levels and minimized overstocking, resulting in a 10% decrease in carrying costs
- Provided exceptional customer service by assisting customers with product selection, answering inquiries, and resolving issues in a timely and professional manner
- Utilized POS system to process sales transactions accurately and efficiently, maintaining a 99% accuracy rate
- Collaborated with team members to create engaging product displays and promotional campaigns, leading to a 15% increase in store sales.
Education
Sandwich Artistry -
University of Subway
Electronics & Communication Engineering - undefined
Saveetha University
05.2021
Skills
- Customer Service
- Excellence
- Stock & Inventory Management
- Team Collaboration
- Attention to Detail
- Work Ethic & Flexibility
- FPOS Systems & Cash Handling
- Safe Food Handling
- Cleaning and sanitization
- Time Management
- Effective multi-tasking
- Payment Processing
- Problem-Solving
References
Available upon request.
Timeline
Sandwich Artist/Team Member
Subway
05.2023 - Current
Retail shop dealer
C.P Stores-Owned Family Business
08.2015 - 08.2021
Electronics & Communication Engineering - undefined
Saveetha University
Sandwich Artistry -
University of Subway
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