Iszabel Woodward
Pine Mountain,QLD
Summary
Accomplished Property Manager with a proven track record, adept in risk management and building strong relationships. Expertise in developing leasing strategies that significantly increase occupancy rates. Skilled in troubleshooting and customer solutions, ensuring high customer and client & satisfaction. Successfully managed a diverse property portfolio, demonstrating exceptional organizational skills and a commitment to excellence. Now looking to use these skills in other meaningful companies or industries.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Property Manager
@AP REALTY
Forest Lake, QLD
01.2019 - Current
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Managed day-to-day activities involving tenants, subcontractors, and landlords.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Ensured that all rent payments were collected on time through daily follow-up.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Planned, scheduled and coordinated general maintenance or repairs for residential properties.
- Processed evictions, when necessary, in accordance with state laws and procedures.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Met with clients to negotiate management and service contracts.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Met with prospective tenants to show property and assess applications or sign leases.
- Negotiated leases renewals, rental agreements, and other contractual documents related to property management activities.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle & risk for both parties.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Property Manager
E Property Rentals
Jindalee, QLD
05.2016 - 01.2019
- Updated and maintained databases with current information.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Managed day-to-day activities involving tenants, subcontractors and property management.
Property Manager
Remax
Bardon, QLD
08.2015 - 05.2016
- Managed day-to-day activities of a large portfolio involving tenants, subcontractors and clients.
MATERNITY LEAVE
HOME
SPRINGFIELD LAKES, QLD
01.2014 - 08.2015
- Cared for daughter born December 2013 & managed household errands and other essential duties.
Education
High School Diploma -
Park Ridge State High School
Logan City, QLD10-2004
Business
Griffith University
QLDSkills
- Troubleshooting
- Risk Management
- Customer solutions
- Building and maintaining relationships
Certification
Real Estate & Sales Person Certificate
Accomplishments
- 5 Years of Outsanding Service award @AP REALTY
REFEREES
- Christine Hayter - Former Principal of @AP REALTY -0405 137 551
- Carolyn James - Current Office manager @AP REALTY (NEWLY REBRANDED TO LJHOOKER) - 0407 220 010
- Mark Folez - Current Sales agent @AP REALTY/LJHOOKER - 0432 521 724
- Julie Mulcahy - Former Head of Property Mangement @AP REALTY - 0405 389 831
Timeline
Property Manager
@AP REALTY
01.2019 - Current
Property Manager
E Property Rentals
05.2016 - 01.2019
Property Manager
Remax
08.2015 - 05.2016
MATERNITY LEAVE
HOME
01.2014 - 08.2015
High School Diploma -
Park Ridge State High School
Business
Griffith University
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