Italo Pereira Da Silva
Sunshine Coast
Summary
Experienced business Development Manager with a strong track record in driving revenue growth and building client relationships over six years. After a planned career break to focus on VISA reason, I am eager to reenter the field and leverage my expertise in strategic planning and market expansion to deliver impactful results.
Overview
19
19
years of professional experience
Work History
Accountant Manager - Sales
Embratel, telecommunications company
01.2006 - 03.2012
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Expanded customer base by networking at industry events and leveraging social media platforms.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
Head Chef
JOHN KYLE ESPRESSO
01.2023 - Current
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Implemented food cost and waste reduction initiatives to save money.
- Disciplined and dedicated to meeting high-quality standards.
Sous Chef
Café Nurcha
01.2020 - 01.2022
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
Head Chef
CK Coffee bar & Whole Foods
01.2016 - 01.2020
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Placed orders to restock items before supplies ran out.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
Chef
Mandala Organic Café Restaurant, Gold Coast
02.2013 - 02.2015
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
Education
Certificate III in Commercial Cookery – -
Commercial Cookery
01.2017
Australia Certificate IV in Leadership and Management – -
Gold Coast Learning Centre Australia
01.2016
Business II And III Certificate -
Gold Coast Learning Centre
01.2015
Marketing Degree -
University City of Sao, Coast
01.2008
Skills
- Relationship Selling
- B2B and B2C Sales
- Prospecting Skills
- Sales Forecasting
- Negotiation Tactics
- Promotional Planning
- Client Account Management
- Sales Development
- Relationship Building
- Decision-making
- Team leadership
- Business development and planning
Timeline
Head Chef
JOHN KYLE ESPRESSO
01.2023 - Current
Sous Chef
Café Nurcha
01.2020 - 01.2022
Head Chef
CK Coffee bar & Whole Foods
01.2016 - 01.2020
Chef
Mandala Organic Café Restaurant, Gold Coast
02.2013 - 02.2015
Accountant Manager - Sales
Embratel, telecommunications company
01.2006 - 03.2012
Australia Certificate IV in Leadership and Management – -
Gold Coast Learning Centre Australia
Business II And III Certificate -
Gold Coast Learning Centre
Certificate III in Commercial Cookery – -
Commercial Cookery
Marketing Degree -
University City of Sao, Coast
Similar Profiles
Thauane AraujoThauane Araujo
Customer Service Representative at EmbratelCustomer Service Representative at Embratel
Edward Siegfried RiwaEdward Siegfried Riwa
Head of IT Operations at Smile Telecommunications Company LtdHead of IT Operations at Smile Telecommunications Company Ltd
FERNANDO FERNANDEZFERNANDO FERNANDEZ
Broadcast Technician at EMIRATES INTEGRATED TELECOMMUNICATIONS COMPANYBroadcast Technician at EMIRATES INTEGRATED TELECOMMUNICATIONS COMPANY