Itisha
Melbourne,VIC
Summary
Dynamic medical professional with extensive experience at Khanna Nursing Home and Dhingra Skin and Laser Centre. Expert in patient care and health record management, ensuring compliance with safety protocols. Proven ability to enhance patient satisfaction through effective communication and scheduling, while delivering tailored treatment recommendations. Committed to fostering a positive healthcare environment.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Khanna Nursing home
India
12.2024 - 02.2025
- Greeted and checked in patients, updating patient information in computer system.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Medical Aesthetician
Dhingra skin and laser centre
India, Punjab
01.2023 - 12.2024
- Facilitated customer service assistance through addressing questions concerning treatments or procedures
- Adhered to safety protocols while performing procedures.
- Educated patients about potential risks associated with certain procedures.
- Performed skin analysis to determine client needs and recommended appropriate treatments.
- Monitored patient progress during and after treatments.
Education
Certificate 3 in Individual Support
Heritage Skills Institute
Melbourne, VIC05-2025
Public Heath
University of Melbourne
Parkville, VICSkills
- Patient care
- Health record management
- Scheduling appointments
- Medical terminology
- Customer service
- Regulatory compliance
References
References available upon request.
Timeline
Medical Receptionist
Khanna Nursing home
12.2024 - 02.2025
Medical Aesthetician
Dhingra skin and laser centre
01.2023 - 12.2024
Certificate 3 in Individual Support
Heritage Skills Institute
Public Heath
University of Melbourne
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