Itrat Zahra
Dandenong,VIC
Summary
Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service. Practiced at enhancing community support with forward-thinking strategies and skilled leadership over teams and resources. Well-organized, industrious and dedicated to boosting support to meet expanding requirements. Bilingual fluency in English, Urdu, and Farsi.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Voluntary Worker
Shamama Association
Melbourne, Victoria
02.2019 - Current
- Coordinated and managed events and projects for Shamama Association.
- Planned and delivered numerous activities and special events for afghan youth educational organizations.
- Greeted visitors cheerfully and answered questions to offer quality customer service.
- Sent email reminders regarding upcoming volunteer events to community leaders and civic groups.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
- Spoke with community organizations to boost outreach and highlight programs successes.
- Conferred with representatives of local governments to assess and meet community needs.
Education
No Degree - Beauty Services
Skills
- Public speaking
- Research
- Team collaboration
- Relationship building
- Recordkeeping
- Progress evaluations
Certification
Killester College, Year 10, 2020.
Certificate III in Beauty Services, expected completion 2022.
HLTAID003 Provide First Aid, 2019.
Safety at work modules certificate, 2019.
Additional Information
Employable Qualities:
- High communication skills as shown by my work experiences at different places as mentioned above.
- Trustworthy as shown by my babysitting experiences. People trust me with their children and properties.
- Self management as shown by my multi tasking and organizational skills.
Timeline
Voluntary Worker - Shamama Association
02.2019 - Current
Killester College - No Degree, Beauty Services
Killester College, Year 10, 2020.
Certificate III in Beauty Services, expected completion 2022.
HLTAID003 Provide First Aid, 2019.
Safety at work modules certificate, 2019.
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