Itsuki Kaminokawa
Perth,WA
Summary
Adept at enhancing guest experiences and streamlining service operations, I excelled in food preparation and guest relations across roles, notably at Dai-ichi Kousyo. Leveraging social perceptiveness and organization skills, I consistently improved service delivery efficiency by 20%, demonstrating a strong commitment to excellence and team success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Serving Staff Member
Dai-ichi Kousyo
12.2023 - 07.2024
Provided food and beverage service in an Irish pub.
Serving Staff Member
Mujaki Ltd.
01.2023 - 07.2024
Handled dish and drink service.
Prepared meals in a fast-paced kitchen environment.
IT Support Specialist
Stanby Inc.
04.2017 - 07.2024
- Created help desk tickets, troubleshot and resolved desktop issues.
- Delivered onsite technical support for 300 employees.
- Used ticketing systems to manage and process support actions and requests.
- Established strong working relationships with colleagues, fostering a collaborative environment that enhanced IT support delivery and efficiency.
Serving Staff Member
Kasumigaseki
04.2016 - 03.2017
Provided exceptional service in Korean restaurant, ensuring efficient delivery of food and beverages.
After-School Tutor
With School
04.2013 - 03.2017
Provided instruction in Maths, English, and History to secondary students.
Serving Staff Member
Fuji-sakura Kougen Beer
04.2014 - 11.2016
Provided beer and food services at the October festival.
Education
Bachelor of Accountancy - Information Technology
Komazawa University
Tokyo, Japan03.2017
Skills
- Cleanliness
- Food Preparation
- Order Taking
- Organization
- Food Running
- Table Bussing
- Food presentation
- Guest Relations
- Social Perceptiveness
Certification
- RSA
Timeline
Serving Staff Member
Dai-ichi Kousyo
12.2023 - 07.2024
Serving Staff Member
Mujaki Ltd.
01.2023 - 07.2024
IT Support Specialist
Stanby Inc.
04.2017 - 07.2024
Serving Staff Member
Kasumigaseki
04.2016 - 03.2017
Serving Staff Member
Fuji-sakura Kougen Beer
04.2014 - 11.2016
After-School Tutor
With School
04.2013 - 03.2017
Bachelor of Accountancy - Information Technology
Komazawa University
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