Actively contributing to meeting sales targets by providing quality customer service
Answering customer queries about products and adjusting them to their dietary needs
Issuing the correct receipts and payments to customers and managing refunds
Operating credit payments on EFTPOS machines and conducting refunds on EFTPOS
machines
Stocktaking of required inventory to inform suppliers of the materials needed to meet
predicted/seasonal customer demand
Waitressing and correct food handling techniques when preparing food for customers.
Party Host
Funtopia
Cranbourne, VIC
05.2023 - 12.2023
Hosted children’s parties and interacted with various families of different ages and cultural
backgrounds
Recruited 5 families as loyal customers through a voucher referral program that spread via
word of mouth
Supervised playground and provided demonstrations of correct use of equipment to maximise
children’s safety
Developed barista skills through preparing coffee (lattes, cappuccinos, flat whites) for agitated
and exhausted parents.
Team Member
Coles
Narre Warren, VIC
04.2021 - 07.2021
Supervised self-checkouts and provided assistance to customers when purchasing their
grocery items
Conducted stock take of required inventory to inform restocking of popular items/reduction of
unpopular items
Provided quality customer service by bagging groceries for customers, conducting returns
and refunds on unwanted items and answered any queries to the best of my ability
Learned the importance of being a team player and cooperated with colleagues to help
increase the store’s efficiency by 5% during operating hours.
Education
Bachelor of Architectural Design - undefined
RMIT University
Current
Victorian Certificate of Education (VCE) - undefined