Ivan Bilic

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**Ivan Bilic**
*Geelong, VIC*
*Contact: [Your Contact Email] | [Your Phone Number]*
*LinkedIn: [LinkedIn Profile]*

**Objective:**
Seeking a full-time role that leverages extensive experience in information technology support and education, allowing for versatile contributions in both fields.

**Career History:**

**Information Technology Support Role**
*Geelonglaptops.com* | Jan 2024 - Present
- Responsibilities:
- Managed daily operations, staff hiring and training.
- Created marketing campaigns and researched potential partners for business expansion.
- Reviewed legal documents related to business operations and prepared staff work schedules.

**Information Technology Technician**
*Geelonglaptops.com* | Feb 2008 - Jan 2024
- Responsibilities:
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Troubleshot system issues related to network connectivity, software installation and configuration, and printing.
- Provided technical support to users via telephone or remote access.
- Managed inventory of IT assets and created documentation for common IT tasks.

**Graduate Music Teacher**
*Christian College Geelong* | Oct 2007 - Feb 2024
- Role: K-12 Guitar Teacher, expanding into all areas of tuition in Victorian schools. Involved in VET courses and VCE study design.

**Head Instructor**
*Oxygen Music* | Mar 2003 - Oct 2007
- Learned the value of service and fee relations under the organization's banner.

**Dye Cast Operation**
*Ford* | Feb 2000 - Apr 2003
- Role opposite to prior academic study, received extensive training in OH&S and electrical work.

**Education:**
- *Google IT Support Professional Certificate* - Coursera, 2024
- *Advanced Diploma of Music* - Box Hill Institute of TAFE, 1999
- *High School Diploma (Year 12)* - Chanel College, 1995

**Licenses & Certifications:**
- VIC Drivers License
- Australian Manual Drivers License
- VIC Employee WWC Check
- VIC Volunteer WWC Check

**Skills:**
- Resilient and adaptable
- Experienced in teaching and youth services
- Proficient in technical and IT support
- Team administration and collaboration
- Microsoft Windows and operating systems
- First Aid
- Computer systems and repair
- WordPress development and CMS
- Experience with Apple Mac OS

**Languages:**
- Croatian
- Macedonian
- Ukrainian

I am a boring man. I read the weather forecast not to surf or take a boat out. It now just to see if its lawns are being done !

I love fo fix old things and have recently developed a new love for Power Tools.

My father in law is former head engineer at Ford Australia. I never asked what he did the until recently. i do know that when the phone rang no matter how late. he and our dog were of to save stuff. So staring projects with of any kind is such a joy.

Car

WWC

ANZCA examiner

First aid

Anaphylaxis

Code of conduct and Duty of Care whist in a School Eviroment

I just refuse to give up. In the 27 years of Guitar teaching has also enabled the same amount of time hanging out with IT tech at every school. Sometime there would be excursions with short notice so instead of going home i would stay back and learn. i would have no hesitation walking into an it gig provided the keys were there.

I don't get into the Mac Vs PC debate. i fix both. The only trepidation would be with the software being used and should it go down with me confident.

In Geelong some use Seqta

some pam and simon- there is only one back based school