Summary
Overview
Work History
Education
Skills
Affiliations
Why i wanna join?
Timeline
Generic

Ivan Cotleanu

Darwin,NT

Summary

Dynamic Produce Supervisor at Coles with a proven track record in inventory management and staff training. Expert in food safety compliance and cost reduction strategies, driving sales through effective promotional planning. Committed to exceptional customer service and team collaboration, consistently enhancing operational efficiency and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Produce Supervisor

Coles
Coolalinga, NT
03.2022 - Current
  • Developed strategies for efficient inventory management and ordering of fresh produce.
  • Supervised, trained and evaluated staff performance to optimize productivity.
  • Performed regular audits of shelves and coolers to verify accuracy of pricing labels and expiration dates.
  • Established guidelines for proper storage and rotation of products in accordance with company policy.
  • Participated in recruitment process by conducting interviews and assessing candidates' qualifications.
  • Enforced safety regulations within the department while ensuring a clean working environment.
  • Identified opportunities for cost savings through improved purchasing practices.
  • Assisted customers with product selection, inquiries, and complaints in a courteous manner.
  • Analyzed data from customer surveys to develop action plans for improvement initiatives.
  • Monitored stock levels and adjusted orders accordingly to ensure sufficient supply.
  • Conducted weekly meetings with staff members to discuss store operations, policies and procedures.
  • Analyzed sales trends and developed promotional plans to increase sales volume.
  • Ensured compliance with food safety regulations and quality standards.
  • Conducted daily inspections of the produce section to identify any issues or discrepancies.
  • Resolved customer complaints promptly while maintaining excellent customer service standards.
  • Reviewed financial statements regularly to monitor budget expenses.
  • Assisted customers with produce questions and special orders.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Received produce deliveries and unloaded produce.
  • Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.
  • Trained and coached new team members.
  • Created promotional displays for seasonal or special occasions, increasing sales volume through marketing efforts.

Part Time Retailer

Subway
Coolalinga, NT
01.2020 - 03.2022
  • Provided exceptional customer service by greeting customers, responding to inquiries, and resolving complaints.
  • Collaborated with team members to achieve individual and collective goals.
  • Handled customer complaints professionally while ensuring satisfaction levels remained high.
  • Performed daily opening and closing tasks including cash handling, deposits, and reconciliation of sales reports.
  • Trained new employees on store policies and procedures.
  • Collaborated with team members to ensure smooth daily operations of the store.
  • Resolved customer concerns and answered questions to promote positive guest experiences.
  • Greeted customers to determine wants or needs.

Education

High School Diploma -

Taminmin College
Humpty Doo, NT
10-2022

Cert 1 in Hospitallity -

Taminmin College
Humpty Doo, NT
11-2020

Cert 1 in Mechanics -

Taminmin College
Humpty Doo, NT
07-2020

Skills

  • Inventory management
  • Staff supervision
  • Food safety compliance
  • Cost reduction
  • Promotional planning
  • Customer service
  • Team collaboration
  • Sales monitoring
  • Personal service
  • Communication skills

Affiliations

  • I like to play basketball
  • play video games
  • go to the gym
  • fishing

Why i wanna join?

  • Hello my name is Ivan, I would be honored to take part in the sales team because I always strive to work hard and to be the best. I want to improve every day and bring an amazing work ethic and energy to the team.I'm very confident talking to people on the phone, and especially in person. i want to help improve sales and make the business the best it can be. With my skills and partial experiences i can help the sales team.

Timeline

Produce Supervisor

Coles
03.2022 - Current

Part Time Retailer

Subway
01.2020 - 03.2022

High School Diploma -

Taminmin College

Cert 1 in Hospitallity -

Taminmin College

Cert 1 in Mechanics -

Taminmin College

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Ivan Cotleanu