Mary Markovic
Perth,Australia
Summary
Dynamic professional stylist with extensive experience in customer service and sales, adept at utilizing consultative techniques to meet diverse client needs. Proven expertise in product merchandising, payment processing, and enhancing brand visibility through strategic promotions. Committed to delivering an exceptional customer experience that fosters loyalty and satisfaction. Passionate about creating personalized solutions that elevate client confidence and style.
Overview
21
21
years of professional experience
Work History
Sales Associate
Coach Australia
10.2024 - Current
- Advise clients on styling techniques around both seasonally trending and staple collection leather goods, accessories and ready to wear. This includes maintaining up to date knowledge of seasonal fashion trends and applying this to the customer’s needs.
- Build ongoing customer connections through clienteling to promote repeat business, through understanding the customers’ expectations and providing a seamless customer experience into entry level luxury.
- Achieving top ATV, IPS and sales performance nationally.
- Appointed as store Visual Merchandiser (VM), including educating staff on appropriate style and sale techniques.
Stylist Sales Associate & Assistant Store Manager
SHEIKE
10.2022 - 06.2024
- Advise clients on new products and seasonal fashions to increase store sales.
- Build strong customer relationships to promote loyalty.
- Achieved top ATV, IPS and sales performance across WA.
- Merchandised products into visually appealing displays.
- Overseeing staff, assigning tasks, and managing stock.
Company Director & Client Relationship Specialist
CBM Corporate
10.2004 - 07.2021
- Directed teams to achieve operational and business goals.
- Developed client knowledge to support cross-functional teams.
- Improved processes using customer feedback.
- Maintained strong client relationships with high service levels.
Education
High School -
Hampton Senior High School
Morley, WASkills
- Client Relationship Management
- Visual Merchandising and Display
- Results Driven
- Achieve Set KPIs and Goals
- POS Operations
- Highly Developed Inter-Personal Skills
Languages
Greek – Native or Bilingual
Serbian/Macedonian – Limited Working
Hobbies and Interests
Pilates, Travel, Fashion
Timeline
Sales Associate
Coach Australia
10.2024 - Current
Stylist Sales Associate & Assistant Store Manager
SHEIKE
10.2022 - 06.2024
Company Director & Client Relationship Specialist
CBM Corporate
10.2004 - 07.2021
High School -
Hampton Senior High School