Ivana Ristanchevska Radevska
Monterey,Australia
Summary
Dynamic healthcare professional with a proven track record at few different medical organisations, adept in healthcare technology, terminology and medical office administration. Excelled in enhancing patient satisfaction and streamlining workflow, demonstrating exceptional problem-solving skills and a commitment to high-quality patient care. Skilled in medical chart documentation and compliance management, ensuring optimal operational efficiency.
Overview
8
8
years of professional experience
Work History
Internship (as a support for employment of young people up to 29 years)
Medical Private Practice PZU “D-r Stefanovski”
10.2016 - 12.2016
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
General Practitioner
Medical Private Practice PZU “Medilek-S”
01.2017 - 01.2018
- Conducted thorough physical examinations for accurate diagnoses, leading to better treatment options for patients.
- Coordinated closely with specialists regarding complex cases or necessary referrals, ensuring continuity of care for patients.
- Upheld a professional demeanor during patient interactions, fostering trust and confidence in the quality of care provided.
Medical Receptionist
Hurstville Town Medical Centre
05.2021 - 10.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Acting Practice Manager
Hurstville Town Medical Centre
11.2021 - 08.2022
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
- Coordinated with insurance providers to streamline the billing process and minimize any delays in reimbursement.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Cardiac Technician
Hurstville Private Hospital
Hurstville, NSW
08.2024 - Current
- Maintained and adjusted cardiology equipment.
- Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
- Conducted electrocardiograms by using electronic test equipment and recording devices like the Norav Medical ECG, 24 hours holter monitors and HeartBugs.
- Conducted 24 hours blood pressure monitoring.
- Increased patient satisfaction with thorough explanations of procedures and answering questions.
- Streamlined department workflow by maintaining clean and organized workspaces, ensuring equipment readiness.
Education
Bachelor of Medicine - Medical Doctor - Medicine
University Ss Cyril And Methodius, Faculty of Medicine Skopje, Republic of Macedonia
05.2016
Certificate of Completion - Child Health Program - Medicine
The University of Sydney, Sydney Medical School And Sydney Children’s Hospitals Network
Sydney, Australia12.2021
Skills
- Physical examination
- Medical chart documentation
- Healthcare technology
- Diagnosis and treatment
- Healthcare management
- Medical office administration
- Compliance Management
- Medical Billing
Affiliations
- European Medical Students Association Macedonia (09/2011 - 05/2016)
- Doctor’s Chamber of the Republic of Macedonia (12/2016 - Present)
- Sydney Child Health Program (2021)
- Australian Medical Council (AMC) – recognition in progress
Languages
English
Native/ Bilingual
Macedonian
Native/ Bilingual
Serbian
Full Professional
Croatian
Full Professional
German
Elementary
References
References available upon request.
Timeline
Cardiac Technician
Hurstville Private Hospital
08.2024 - Current
Acting Practice Manager
Hurstville Town Medical Centre
11.2021 - 08.2022
Medical Receptionist
Hurstville Town Medical Centre
05.2021 - 10.2021
General Practitioner
Medical Private Practice PZU “Medilek-S”
01.2017 - 01.2018
Internship (as a support for employment of young people up to 29 years)
Medical Private Practice PZU “D-r Stefanovski”
10.2016 - 12.2016
Bachelor of Medicine - Medical Doctor - Medicine
University Ss Cyril And Methodius, Faculty of Medicine Skopje, Republic of Macedonia
Certificate of Completion - Child Health Program - Medicine
The University of Sydney, Sydney Medical School And Sydney Children’s Hospitals Network
Similar Profiles
Nenad ZlatanovikjNenad Zlatanovikj
Internist/Clinical Cardiologist/Manager at Private medical Practice Kor-medikoInternist/Clinical Cardiologist/Manager at Private medical Practice Kor-mediko
Alyssa FordAlyssa Ford
Licensed Medical Aesthetician at Private Practice Medical SpaLicensed Medical Aesthetician at Private Practice Medical Spa
Lori DeeganLori Deegan
Psychotherapist at Private Practice, Manotick Medical CentrePsychotherapist at Private Practice, Manotick Medical Centre