Ivan Rylov
Perth,WA
Summary
Aspiring professional with a background in commerce, seeking to utilize organizational abilities and commercial insight in an administrative support role. Offer proficiency with paperwork and records management as well as enthusiasm for supporting day-to-day operations through reliable task completion, communication, and problem-solving.
Overview
5
5
years of professional experience
Work History
Supervisor of Operations (Front-End)
Woolworths Limited
01.2023 - Current
- Manage and oversee operations of Front End team of 10+ cashiers ensuring smooth flow during high volume store traffic
- Resolve customer complaints regarding billing, pricing, and returns; diffuse tense situations while maintaining positive relations
- Cash Management (Change Orders, Pick ups, counting etc.) Train new cashiers on customer service policies, POS system, and standard practices resulting in highly rated service scores
- Completed professional training on customer service and safety rules
- Working with professional store equipment for the Night-fill and Grocery departments
- More than 2500 hours in various company positions and a high level of customer satisfaction
- Attend specialized training sessions to promote better service delivery to improve organizational ranking
- Working within a team
- Personal presentation and taking pride in my appearance
- Promoted to Front End Supervisor just 4 months after joining Woolworths as cashier through outstanding work ethic, quick mastery of responsibilities, and initiative to take on extra duties
- Commended for willingness to work flexible hours and fill in where needed, demonstrating teamwork and dedication.
Administrative Assistant
Whitewill Consultants
04.2022 - 01.2023
- Provided front office reception duties, greeting visitors and directing phone calls.
- Organized paper and electronic filing systems and maintained updated databases.
- Prepared documentation such as invoices, reports, presentations and correspondence using Microsoft Office suite.
- Coordinated travel and event logistics such as booking travel, organizing catering and preparing agendas.
- Assisted with light accounting work like data entry, expense tracking and accounts payable.
- Monitored inventory of office supplies and placed orders as needed.
- Scheduled appointments, meetings and booked conference rooms.
- Performed general clerical duties including scanning, photocopying, mailing and filing.
- Ensured smooth daily operations and upkeep of office facilities and equipment.
- Supported executive staff with administrative projects and special tasks.
Real Estate Targeting PR Assistant
Realty PRO
09.2019 - 02.2020
- Done training on Microsoft Office programs
- Analysis of building (apartments) layouts, documents from the builder and further posting them for sale on the platform CIAN and Avito
- Work with PDF documents and Excel spreadsheets.
Education
Bachelor of Commerce - International Business
Curtin University
Perth, WA11.2025
Bachelor of Business / Bachelor of Entrepreneurship and Innovation - International Business
Murdoch University
Perth, WA01.2023
High School Diploma -
SBSHS (Safety Bay Senior High School)
Safety Bay, WA11.2021
Skills
- Microsoft Office proficiency
- Data analysis and reporting
- Operations management
- Building layout analysis
- Multitasking and prioritizing
- Composure in stressful situations
- Initiative taking
- Adaptability to new environments
- Conflict resolution
- Computer literacy
- Time management
- Leadership abilities
Timeline
Supervisor of Operations (Front-End)
Woolworths Limited
01.2023 - Current
Administrative Assistant
Whitewill Consultants
04.2022 - 01.2023
Real Estate Targeting PR Assistant
Realty PRO
09.2019 - 02.2020
Bachelor of Commerce - International Business
Curtin University
Bachelor of Business / Bachelor of Entrepreneurship and Innovation - International Business
Murdoch University
High School Diploma -
SBSHS (Safety Bay Senior High School)
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