IVETTE ROMAN
Sydney,NSW
Summary
Flexible hard worker ready to learn and contribute to team success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Staffing Assistant
AMS Promotions
Sydney
02.2023 - 01.2024
- Screened resumes, conducted telephone interviews, and administered aptitude tests to potential candidates.
- Conducted reference checks on all selected applicants.
- Assisted in the recruitment and selection of new employees.
- Coordinated job postings with local staffing agencies as needed.
Barista
House Made Hospitality- Bondi Promenade
Bondi
08.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
Barista
Royal Bakery QVB
06.2020 - 01.2023
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Food and Beverage Attendant
Peter Rowland Group, David Jones
Bondi, 2026
11.2021 - 02.2022
- Assembled and served meals according to specific guest requirements.
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
Guest Service Agent
The Hughenden Hotel
12.2019 - 03.2020
- Managed guest check-in and check-out procedures, reservations and payments.
- Handled payment processing and provided customers with receipts and proper bills and change.
Front Desk Officer
Laverton Caravan Park
04.2019 - 06.2019
- Handled payment processing and provided customers with receipts and proper bills and c
- Managed guest check-in and check-out procedures, reservations and payments.
All Rounder
Onslow Beach Resort
, WA.
04.2018 - 04.2019
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Managed guest check-in and check-out procedures, reservations and payments.
Receptionist, All Rounder
Bluestonne Motorinn Motel
Tennant Creek, NT
09.2017 - 03.2018
- Answered and directed incoming calls using multi-line telephone system.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Executive Assistant to the General Manager
METSO Automation
Santiago
01.2013 - 02.2017
- Revised and maintained master calendar to coordinate meetings across multiple time zones.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Set up meeting and event logistics for senior management and updated calendars.
- Managed and tracked expenses to meet company budget requirements.
Conference Coordinator
GECAMIN
Santiago
03.2010 - 03.2013
- Planned, organized and conducted meetings and teams conference, including drafting agendas, supplying pre-event informational materials, preparing venues and following-up with attendees to clarify or provide additional pertinent information.
- Oversaw event logistics, venue scheduling and accommodations.
- Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities.
Call Center Customer Service Representative
Falabella
Santiago
01.2009 - 03.2010
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Education
Diploma - Human Resources Development
Universidad Católica De Chile
12-2023
Diploma in Marketing And Communications
International House
10.2021
Certificate IV Marketing And Communications
International House
10.2020
Barista Course
CBD College
02.2020
Bachelor - Language Interpretation And Translation
UCINF
Santiago03.2011
RSA
Skills
- Administrative Support
- Office Administration
- Customer Service
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Barista
House Made Hospitality- Bondi Promenade
08.2023 - Current
Staffing Assistant
AMS Promotions
02.2023 - 01.2024
Food and Beverage Attendant
Peter Rowland Group, David Jones
11.2021 - 02.2022
Barista
Royal Bakery QVB
06.2020 - 01.2023
Guest Service Agent
The Hughenden Hotel
12.2019 - 03.2020
Front Desk Officer
Laverton Caravan Park
04.2019 - 06.2019
All Rounder
Onslow Beach Resort
04.2018 - 04.2019
Receptionist, All Rounder
Bluestonne Motorinn Motel
09.2017 - 03.2018
Executive Assistant to the General Manager
METSO Automation
01.2013 - 02.2017
Conference Coordinator
GECAMIN
03.2010 - 03.2013
Call Center Customer Service Representative
Falabella
01.2009 - 03.2010
Diploma - Human Resources Development
Universidad Católica De Chile
Diploma in Marketing And Communications
International House
Certificate IV Marketing And Communications
International House
Barista Course
CBD College
Bachelor - Language Interpretation And Translation
UCINF
RSA
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