Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Ivona Sukurica

Keysborough,Australia

Summary

Dependable and motivated Customer Service Cashier and Basketball Coach with 2 years of experience. Excel in fostering positive customer interactions and team collaboration, creating a welcoming environment. Skilled in leadership, adaptability, and problem-solving, with a commitment to delivering excellent performance. Strong time management and organizational abilities honed through balancing work with VCE studies. Eager to further develop customer service and leadership skills in a team-oriented, customer-focused setting. Known for building loyal clientele, maintaining a clean and safe working environment, and devising session strategies to enhance team performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Basketball Coach

Australian Sports Camps
12.2022 - Current
  • Consulted with the camp chief of staff and coaching staff to assess team structure and devise session strategies
  • Lead session programs
  • Motivated and encouraged camp participants to make their best effort during practices and games
  • Video analyse drills to work with and develop camp participants.
  • Developed individualized practice plans for each player to improve their specific skills and performance

Customer Service Cashier

Sweet Galore
01.2022 - 01.2024
  • Provided friendly service by addressing customer inquiries and creating a positive dining experience
  • Aided customers with carry-out service at the completion of transactions
  • Built and maintained productive relationships with employees
  • Maintained a clean and safe working environment through consistent adherence to hygiene and safety standards
  • Monitored and restocked shelves throughout the day to ensure product availability

Education

VCE - English, General Mathematics, Business Management, Art Making And Exhibiting, Physical Education, Outdoor Education

Carwatha College
Victoria, Australia
12.2025

Skills

  • Strong Leadership Abilities
  • Teamwork and Collaboration
  • Organisational Skills
  • Friendly, Positive Attitude
  • Customer Service
  • Reliability and Punctuality
  • Time Management
  • Problem Solving
  • Adobe Creative Cloud
  • Microsoft Office Suite

Certification

Basketball Australia, 2025

Community Coaching Qualification

Sports Integrity Australia, 2024

Safeguarding Children and Young People in Sport Induction

Australian Sports Commission, 2024

Community Coaching Essential Skills

Languages

English
Native/ Bilingual
Bosnian
Native/ Bilingual
Serbian
Native/ Bilingual
Croatian
Native/ Bilingual

References

Tomo Rosner

 Sweet Galore - Owner/ Manager 

0422 043 727 | tomlily@gmail.com

Timeline

Basketball Coach

Australian Sports Camps
12.2022 - Current

Customer Service Cashier

Sweet Galore
01.2022 - 01.2024

VCE - English, General Mathematics, Business Management, Art Making And Exhibiting, Physical Education, Outdoor Education

Carwatha College

Similar Profiles

CREATE PROFILE
Ivona Sukurica