Summary
Overview
Work History
Education
Skills
Publications
References
Timeline
Generic

Ivy Chen

Melbourne,VIC

Summary

I am a results-driven Systems Engineer with a proven track record, excelling in root cause analysis and process improvement. I work effectively in cross-functional teams with a design for manufacturing mindset. Spearheaded the development of testing frameworks, enhancing efficiency and product reliability.

Overview

7
7
years of professional experience

Work History

Systems Engineer

Planet Innovation
Box Hill, VIC
06.2023 - Current
  • Delivered onsite technical support to clients, facilitating system setups and troubleshooting effectively.
  • Designed testing frameworks for hardware and software systems to validate performance metrics.
  • Multi-disciplinary collaboration and demonstrated software functionalities to client leadership, fostering departmental alignment.
  • Utilized Python for automation of testing processes to enhance efficiency.
  • Standardized documentation templates to improve efficiency in commissioning tasks.

Manufacturing Engineer

Planet Innovation
09.2022 - 06.2023
  • Supported day-to-day cleanroom operations across multiple products under GMP, ISO 9001 and ISO 13485.
  • Led NCR investigations and implemented corrective/preventive actions (CAPA).
  • Processed engineering change requests/orders (CR/CO) to improve product reliability.
  • Acted as interim team lead for one month, coordinating daily production tasks and team support.
  • Maintained zero production downtime for critical product lines for 3 consecutive months.

NPI Engineer

Planet Innovation
09.2020 - 09.2022
  • Supported the development of point-of-care diagnostic devices and large optical instruments.
  • Participated in design transfer activities, including pFMEA, risk analysis, and documentation handoff to manufacturing.
  • Coordinated part procurement and led the troubleshooting of prototype build issues.
  • Successfully transferred two major diagnostic platforms from development to manufacturing readiness.
  • Played a pivotal role in identifying and resolving key issues during the alpha builds.

Part-time Quality Assurance Engineer

Localz
Melbourne, VIC
05.2018 - 04.2020
  • Ensured product quality through manual and automated testing for mobile applications and webpages.
  • Investigated client-reported bugs by generating detailed reproduction steps for software engineers.
  • Collaborated with UI/UX designers and software engineers to provide testing feedback during development.
  • Constructed and implemented test templates for good configuration management.
  • Provided introductory training and guidance for two additional testers.

Education

Bachelor of Engineering (Honours) - Biomedical Engineering

RMIT University
Melbourne
12.2019

Skills

  • Cross-functional teamwork
  • Data analysis and visualization
  • Continuous improvement
  • GMP and ISO compliance
  • Root cause analysis
  • Python automation
  • Test plan development
  • Design for Manufacturing (DFM)

Publications

  • Thurgood P, Suarez SA, Chen S, Gilliam C, Pirogova E, Jex AR, Baratchi S, Khoshmanesh K, Self-sufficient, low-cost microfluidic pumps utilising reinforced balloons, Lab on a Chip, 2019
  • Ruvalcaba-Cardenas AD, Thurgood P, Chen S, Khoshmanesh K, Tovar-Lopez FJ, Droplet on Soft Shuttle: Electrowetting-on-Dielectric Actuation of Small Droplets, ACS Applied Materials & Interfaces, 2019

References

References available upon request.

Timeline

Systems Engineer

Planet Innovation
06.2023 - Current

Manufacturing Engineer

Planet Innovation
09.2022 - 06.2023

NPI Engineer

Planet Innovation
09.2020 - 09.2022

Part-time Quality Assurance Engineer

Localz
05.2018 - 04.2020

Bachelor of Engineering (Honours) - Biomedical Engineering

RMIT University

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Ivy Chen